Abellio Rail Mitteldeutschland GmbH | Germany | 06xxx Halle (Saale) | Permanent position | Full time | Published since: 27.03.2026 on stepstone.de
IT Service Expert – Infrastructure & User Support (m/f/d)
Every day we bring thousands of people in the region to their goals. Sustainable, punctual and safe. We already have a good climate today. The basis of our corporate culture is a coexistence with one another and a family working atmosphere. We have the right job for you – sustainably, indefinitely and collectively rewarded! In order to keep our excellent quality and our good service, we need you on board as an IT service expert (m/w/d) – infrastructure & user support. .
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Your tasks • Your profile • What we offer
You act as a contact person on site for user questions, office communication and network solutions as well as industry-standard specialist applications Processing of IT posts based on the ITSM tool [Ticketsystem], provided You are not covered by services of external providers You are the main partner for all IT workplace and IT infrastructure topics in Halle and the associated locations Support and administrate Mobile Device Management Close, cross-site cooperation with the IT colleagues of the other Abellio locations in Germany
You have completed training as a specialist in system integration or comparable technical training with expertise in the IT field with at least three years of relevant professional experience Ideally, you have experience in transport companies or in the transport industry (speciesworthy SPNV/ÖPNV) and knowledge of typical industry solutions You have first experience in cooperation and coordination of external solution providers and IT service providers Extensive know-how in Microsoft operating systems as well as Android, ideally LINUX knowledge; desirable: ITIL and/or PRINCE2 Good knowledge of German and English in word and writing You work independently, structured, systematic and careful You are a team player who likes to work with a strong hands-on mentality Occasionally readiness to travel
Efficient and versatile tasks with the freedom to integrate your own ideas and experiences Perspectives for personal training as well as a wide range of technical training opportunities A highly motivated team with flat hierarchies An unlimited working relationship A performance-oriented remuneration Flexible working hours through a sliding time model 30 days of year Occupational pension with employer grant
Location
 | Abellio Rail Mitteldeutschland GmbH | |
| 06112 Halle (Saale) | ||
| Germany |
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