Campus Manager Hamburg (m/w/d)

Join our mission to make education accessible to all! Strengthen our team of university administration as Campus Manager (m/w/d) in full-time (40 hours/week) at our place of study in Hamburg.

Campus management> Student support: You ensure a smooth day of study by coordinating all infrastructural, administrative and service-oriented processes on campus. Team management: You take the overall responsibility for the Student Service Team at the locations Hamburg, Kiel, Lübeck and Rostock. In Hamburg, you work directly with your team, support at the other locations and accompany the executives there in their role. Student satisfaction: You are responsible for the satisfaction of the students (Net Promoter Score), the reputation of the campus and the graduation rate. Interface management: You work closely with academic management as well as central departments such as sales, course and exam management and real estate management. Optimization> Event Management: You optimierst processes, managst escalations, represent the campus at events and foster relationships with local partners.

Your profile Leadership experience: You bring at least 3 years of experience in managing teams, ideally in areas such as customer service, hotel industry, branch management or sales. Customer orientation: A pronounced service and service mentality distinguishes you. Strengths: You convince with communication skills, organizational skills and a structured way of working. Qualification: You have a completed degree or a comparable qualification. Flexibility: You are happy to travel when required, and speak fluent German and English to provide students and partners with optimal care. On-site presence: You appreciate personal exchange and are happy to be present daily at one of our campus sites to support your team as much as possible.

Be you at IU: We support and encourage you to achieve your personal and professional goals. Finally, your satisfaction is an essential part of a positive and productive environment. In the middle of what is happening: You can also experience the student day directly on the campus. To make you feel comfortable here, we provide top-equipped office rooms, inviting lounges and regular afterwork events. Get excited about our special campus charm! Bring your knowledge to a new level: Where, if not with us? Benefit from free training, language courses and discounted courses. We always have something new to learn. The 9-Euro ticket is back! We subsidized your DeutschlandTicket so you can only pay €8.70 per month. 33 days of rest: breaks are important! In addition to 30 flexibly selectable holiday days a year, we will also give you a special holiday day on your birthday as well as free days on Christmas Eve and New Year's Eve. IU International University (IU) is Germany's largest university – and we are not only an excellent choice for studying, but also an excellent Great Place to Work®! As an edutech company, we rely on the latest technology and data-based approaches. Therefore, AI-controlled voice assistance and other GPT systems have long since arrived in our working day and help us focus on the exciting projects. Here at the IU over 4,000 employees work, who really want to move. Be part of our study coaching team! From the moment our students register until the day of their graduation, we are there for them. We take our “Culture Of Everyone” very seriously and would like to point out once again that you are welcome to us, regardless of the origin, religion, gender, age, sexual orientation or impairment you bring. We are looking forward to a diverse cooperation here at the IU! JOBV1_EN