ZIEHL-ABEGG SE | Germany | 74xxx Künzelsau | Permanent position | Full time / Home office | Published since: 31.08.2026 on stepstone.de
Senior Technical Complaint Manager (m/f/d)
For more than 110 years, ZIEHL-ABEGG has been synonymous with the highest product and service quality and is one of the leading international companies in air, control and drive technology. As a globally active company, innovative products are developed, produced and distributed for a wide range of industries and applications. The company employs 3,000 employees at its headquarters and south-German production plants and a total of 5,800 employees worldwide. These are distributed to 17 production plants, 30 companies and 114 sales locations. Revenue amounts to 1 billion Euro, with around 75% of sales coming from the export business. .
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Your tasks • Your profile • What we offer
Management and control of 8D projects for the sustainable processing of quality and complaint topics in the production plants Coordination and tracking of customer complaints across departments and locations Assessment and settlement of claims in close coordination with the departments Escalation management as well as reporting on the quality of complaints and 8D reports Participation in the optimization of processes and methods in complaint management
Complete degree in mechanical engineering, electrical engineering or comparable, alternative further training to the technician Found experience in managing 8D projects Safe application of quality core tools Imprinted communication capability and secure and binding occurrence Good knowledge of German and English in word and writing readiness to separate international missions
An attractive payment system with Christmas and holiday money as well as participation in success Varied training opportunities through our ZA-Acadamy A wide range of voluntary social benefits, employee benefits, pensions and health benefits Allowance for meals and various offers in our canteens or in the DeSi restaurant 30 days holiday and a work-life balance with flexible working hours as well as home office options International opportunities for work and projects in different countries Company events and employee activities such as operating sports groups, ski excursions Corporate Benefits such as JobRad, bonus program for employees
Location
 | ZIEHL-ABEGG SE | |
| 74653 Künzelsau | ||
| Germany |
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