evm-Gruppe | Germany | 56xxx Koblenz | Temporary contract | Part time - flexible / Full time / Home office | Published since: 21.05.2026 on stepstone.de
Employee customer loyalty – limited to 2 years (m/f/d)
The evm group – these are about 1000 employees. Together we are the largest municipal energy and services company from Rhineland-Palatinate. We supply our region with electricity and natural gas, drinking water and clever services that really bring people on. We focus on environmentally friendly and resource-oriented action and social commitment. For our sales department, marketing and sales management department, Team Marketing (VE-VM) at Mittelrhein AG, we are looking for a customer retention (m/w/d) as soon as possible, limited for 2 years. .
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Your tasks • Your profile • What we offer
Conception, implementation and further development of customer loyalty strategy and customer retention measures and instruments Planning, implementation and further development of customer-journey workshops along the entire customer life cycle Analysis of customer feedback and customer insights as well as deriving data-based marketing measures for existing customers Development and implementation of targeted content and storytelling as well as further marketing measures along the entire customer life cycle Support in planning and managing marketing budgets and ensuring targeted and efficient use Development and implementation of marketing measures for cooperation and participation
Completed commercial vocational training with corresponding additional qualification (e.g. VWA-Studium) Multiannual experience in marketing, ideally focusing on customer loyalty or customer relationship management (CRM) Embossed understanding of customer-centric thinking and acting Experience with methods in the field of customer experience and customer journey as well as in the control of external partners and service providers_ High implementation strength as well as structured and independent functioning Funded project management competencies Strategic thinking, team orientation, high degree of reliability and independence
Culture: Friendly working atmosphere and open-minded, supportive interaction Regionality: Regional enterprise with resource-oriented action Financial security for now and in the future: Attractive and industry standard remuneration, full 13. Monthly salary, cash benefits and an energy cost subsidy. We will provide you with an occupational pension scheme later Balance: 30 vacation days, various special exemptions, flexible working hours in the form of sliding time – usually – between 06:00 and 18:00 at a 5-day week from Monday to Friday. Individual part-time models and mobile work Introduction: Individual and practical introduction phase for your best start Training: We offer you a long-term perspective for your personal and professional development through our digital learning platform as well as internal and external training opportunities Mobility: Free staff parking for bicycles and cars, free charging for your e-car during working hours, a grant to the German ticket and good transport connection with the ÖPNV Health: Own sickness insurance for short and uncomplicated ways also for your family, accident insurance, grants for e.g. Company events: summer parties, Christmas parties, team events, because we like to spend time together Corporate Benefits: Special conditions for well-known brands from all areas of life for our employees Cheap materials: For private projects at home you can buy at the net purchase price from our warehouse
Location
![]() | evm-Gruppe | |
| Koblenz | ||
| Germany |
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