Customer service representative in local transport

It's important to you that you really do something about your job. Find your place in one of over 500 professions at the Deutsche Bahn. We offer professionals and professional starters: safe jobs with future prospects. Join now for a team that supports each other and looks forward to working with you. At the closest possible time, we are looking for you as a customer manager: in local transport (w/m/d) for DB Regio AG at the Mönchengladbach site. The annual gross salary* for the position of customer caregivers: in local transport is currently between: EUR 39,730 and EUR 55,400 Your tasks:

Actively advise and attend our customers: inside on and on the train You provide information on connection connections and irregularities Control and sale of tickets are your responsibility You are responsible for order and safety on the train With high service quality, you increase the satisfaction of our customers: Collaboration with colleagues, such as drivers: inside, service staff or security staff: inside, belongs to your everyday life

Your profile:

Your training or retraining as a customer manager: you have already completed your training Handling mobile devices is familiar to you Conflict and communication skills in your professional life Customer and service awareness are of course for you You have a well-kept and friendly appearance as well as the willingness to wear business clothing Irregular shiftwork doesn't matter to you A valid driving licence of class B is of advantage

*According to current contractual and operational regulations, depending on specific activity, professional experience, qualification, allowances and premiums. Fee information in the job invitation does not justify a claim for remuneration. This is important to us:

Our claim is to offer all candidates the same opportunities for entry with us, both with equal suitability. We actively promote diversity and cooperation in our teams. We appreciate any application, regardless of gender, nationality, ethnic and social origin, religion, world view, disability, age, duration of unemployment, sexual orientation and identity. Benefits:

You will receive up to 16 free journeys within Germany per year and further fare for your friends and family. You benefit from discounts in the areas of shopping, leisure, travel and web services. The monthly changing offers include, for example, mobile telephony contracts, insurance companies, electricity rates, discounts in hotel chains, fashion and lifestyle. You always give everything and therefore get back a lot: a standard market salary package with generally indefinite contracts and employment security, as well as a variety of benefits and an occupational pension scheme. .