RIVA- Das Hotel am Bodensee | Germany | Konstanz | Permanent position | Full time | Published since: 01.04.2025 on stepstone.de
Reservation staff (m/w/d)
The RIVA combines the pronounced sense of modern, design elements with our passionate love of hospitality. The result is a communicative place of encounter – from water and land, from air and light, from man to man. Our guests appreciate the exceptional location right by the lake, the stunning architecture with their attention to detail, the sophisticated gastronomy of our two restaurants and the versatile wellness offer as well as the way we live hospitality – every day new. Type of employment: Full time JOBV1_EN
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The RIVA combines the pronounced sense of modern, design elements with our passionate love of hospitality. The result is a communicative place of encounter – from water and land, from air and light, from man to man. Our guests appreciate the exceptional location right by the lake, the stunning architecture with their attention to detail, the sophisticated gastronomy of our two restaurants and the versatile wellness offer as well as the way we live hospitality – every day new. Type of employment: Full time
Reservation acceptance and entry into the hotel software Suite8 Creation of reservation confirmations and guidance of guest correspondence Upselling / Crossselling Active support of the front office in the daily business Accepting incoming calls and editing requests by email Active sale of our hotel services by phone Exhibition and delivery of vouchers Handling of guest complaints System maintenance and master data maintenance Support and reporting to the reservation management Reservation control in compliance with our standards Participation in internal training and meetings Edit group reservations and (special) arrangements
Communication and organizational talent Structured and accurate operation Experience in a comparable position in the upscale hotel industry Much joy and commitment at work Very good German and good English skills Team skills Loadability and flexibility Optimally completed vocational training / completed study in the area of hotel ownership Knowledge of the Oracle Hospitality Suite8 hotel program Good knowledge with MS Office programs
Regular week with accurate time recording via stamp clock Flexible working time models possible Holiday after the coat-of-farm contract Comfortable, modern workwear Interest rate Staff vacancy Personal accommodations according to availability Work in one of the most beautiful regions in Germany Motivated and committed team Secure & forward-looking company Other personal benefits such as Family & Friends Raten, Corporate Benefits or Employee Celebrations JOBV1_EN
Company location
Location
| RIVA- Das Hotel am Bodensee | |
| Konstanz | ||
| Germany |
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