Customer specialist life insurance (all genders)

12,000 guardian angels • 330 professions • 5 locations • 33 nationalities • 5.000.000 customers As a provincial group, we are insurers and employers of the region with social responsibility. With 12,000 employees, we enthuse our customers in various professional groups: with certainty and reliability. Whether in our directors in Münster, Düsseldorf, Hamburg, Kiel and Detmold or on site in the 1,300 agencies: we have infinitely many perspectives!

This will be your tasks As a customer specialist:in the service center you act by phone as a qualified and empirical communication partner:in for our customers, sales partners:inside and other areas of expertise on issues of life insurance in the private customer sector. As far as possible, you can complete the processing of the concerns relating to legal and technical contractual changes up to performance testing and processing. You identify optimization options in the existing business processes and enjoy special topics.

That's what you bring Completed training merchants for insurance and financial investments Very good communication skills in telephony High service orientation, empathy and flexibility Ideally (first) experiences in the processing of application and contract matters in the field of life insurance Commitment and decision-making Team spirit and resilience

We offer you Flexible working hours and actively lived work-life balance • Time recording and the possibility to convert pay into leisure • Free lunch in your own business restaurant and coffee lounge • Home office • Childcare • Innovative health management • various sports offerings • diverse training opportunities • Occupational retirement and attractive special payments • JobTicket & JobRad JOBV1_EN