DATAGROUP | Germany | 53xxx Bonn | Permanent position | Full time / Home office | Published since: 06.10.2026 on stepstone.de
System Engineer – Field Service (m/f/d)
DATAGROUP Rhein-Main GmbH (formerly URANO), based in Ingelheim am Rhein, Rheinland-Pfalz, is part of DATAGROUP SE, one of the leading IT service providers in Germany. For almost 35 years, we have been the innovative and independent IT partner for companies, medium-sized enterprises and public contractors in the Rhine-Main region, Germany and Austria. In order to support our team “Field Service” we are now looking for a customer service in Bonn System Engineer (all genders) – Field Service
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Your tasks • Your profile • What we offer
Support for ongoing operations in large, partly international customer environments Configuration, installation and integration of workplace systems in the client environment Active Directory Management Manage sessions on terminal servers accept, qualify, solve or – if necessary – forward requests Support of hard and software in the workplace (PCs, notebooks, tablet PCs, mobile devices) – telephone, remote and local customers Implementation of necessary IT maintenance and administration processes Remarkable: Mobile Device Management (MDM) knowledge Create or maintain documentation and operating manuals Onboarding the new employees of the customer Control and supervision of data backup and data recovery
Training as a specialist informatics (all genders) for system integration (or comparable); or as a cross-release (all genders) several years of professional experience in a comparable field of work Very good technical knowledge of used workplace systems (PCs, notebooks, tablet PCs, printers, smartphones etc.) Practical knowledge in the Troubleshooting of Windows operating systems Secure knowledge of Active Directory management Found network knowledge in the area of switches and routers Practical experience in application programs from Office 2010 and ideally Office 365 Knowledge of the functioning and application of a ticket system including asset management Basic know-how in network technology (WAN, VLAN, VPN etc.) Flowing language skills in German and solid English skills Driving licence class B required
Work-Life-Balance: Flexible working hours and mobile work for optimal reconciliation of work and private life Recreation period: 30 days vacation per year and additional work-free days on 24.12. and 31.12.2026 Attractive remuneration: Annual salary and bonus round, employer-funded occupational pensions Efficient cooperation: Flat hierarchies with duz culture and short decision paths Latest hardware: MacBook or Windows laptop as well as iPhone with dual SIM Future security: permanent employment contract in a future-oriented IT company Career and development: Individual support through our career model, our planned training catalogue and regular development talks Modern working environment: state-of-the-art offices with ergonomic equipment in a central location with direct connection to bus and train Parking: Free parking nearby Sustainable mobility: allowance for a job-cycle JobRad: Fund for leasing rate Team and Events: Stadium Experience Mainz 05, Summer Festival, Bowling, Online-Quiz and more
Location
 | DATAGROUP | |
| 53229 Bonn | ||
| Germany |
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