Working Student | Quality Manager for Fashion and Sports (f/m/d)

OTTO is one of the most successful e-commerce companies in Europe. With more than 18 million articles and more than 34,000 brands, otto.de is now one of the leading German online shopping platforms. As a marketplace, we are constantly opening up for other brands and partners and thus continue to grow. Relax? Not our thing! Not yours either? Then come to board and shape the future of e-commerce with us.

Diversity belongs to us, like the Elbe to Hamburg: We stand for openness, respect and tolerance, without If and But. Let's put the sails together – regardless of where you come from, who you love or what you believe in. Because you're unique and that's what we're looking for.

With us you can bring ideas and advance projects, engage in networks for your heart topic and actively shape our corporate culture. Trying things, thinking new, being innovative, growing beyond themselves – this is our mindset. Let's reach something big together. Whether you work on campus or at home. You too make OTTO your playground. We are the Quality and Compliance Management for Fashion and Sport. Our work contributes to a positive customer experience by taking care of the qualitative development and ensuring the product compliance of our OTTO own and foreign brands. We work closely with cross-functional product teams, buyers and other stakeholders to develop sustainable solutions that show impact. And right there we need your support! Many speak of “Homeoffice” – we of “hybrid or mobile work”: You can work remotely up to 50% of your monthly working hours. Our teams, together with their leadership, decide how to balance out local time and mobile work.

Engaged cooperation with a dynamic team for the continuous optimization of our fashion and sport range, with a special focus on quality assurance, fit consulting and precise size management Responsibility for effective returns and aftersales management to increase customer satisfaction in our fashion and sports category Regular implementation of analyses based on customer feedback to ensure product quality and identify potential for improvement Self-creating comprehensive data analysis on returns, both in Excel and with internal analysis tools to gain valuable insights for product optimization You are not sure if the place fits you? – We are happy to make contact with Iris Lück-Moritzen from the team.

Must-have: You are an immatricated student* in clothing management, business management or other related fields and can now support us for at least one year with 15-18 hours a week. You have a good feel for creating analyses on quality KPIs (e.g. returns) and are safe in handling MS Office applications, especially MS Excel and teams. You work structured and conscientious. Your language level: German C2 (nearly native) and English B2 (self-employed language use)

Professional & personal development Further training courses such as OTTO Academy, Digital Learning Platforms (including Master Plan), Mentoring, Hospitations, Open Feedback Culture, Vocational Orientation Formats, Collaboration in Final Works, Fixed Personnel and Direct Persons in HR Culture and cooperation Students@OTTO Community & Networks, Coworking & Social Spaces, Leadership at eye level, flat hierarchies, independent & independent work, regular employee surveys, free hot drinks and diverse – also vegan – food offer Remuneration & supplementary benefits Attractive remuneration (from €17.23 per hour), 15% staff discount (on OTTO articles as well as numerous corporate benefits & employee offers (e.g. events, travels), 30 holiday days p.a., basic technical equipment, cooperation on final work Students@OTTO Onboarding 2-Week Onboarding Program for Students consisting of: Welcome Session, Pulse Lectures, Get-Together & Board Stalk Work-life balance Hybrid working model with up to 50% remote work per month, flexible working hours (running time) & hours (up to 18 h per week and full 37.5 h in the semester holidays possible) Health and well-being More than 30 operating sports, meditation room, mindfulness and stress management courses, occupational health & psychosocial advice Mobility Germany ticket, free parking, e-store columns, car services, StadtRAD stations & many Benefits more! JOBV1_EN