SIGNAL IDUNA Gruppe | Germany | 22xxx, 21xxx, 20xxx, 44xxx Dortmund, Hamburg | Permanent position | Full time / Home office | Published since: 05.02.2026 on stepstone.de
Expertise Manager IT Dienstleister Management (m/f/d)
We change the insurance world and look for you to help shape the future. As one of the largest German insurers and financial service providers with headquarters in Hamburg and Dortmund, we have fundamentally transformed ourselves in recent years. Our modern and agile working world, in which we work in a centered manner, is characterized by openness and courage. We attach great importance to mutual appreciation and trust. We welcome diversity in all its facets and believe that different perspectives and experiences are crucial for innovation. Become part of our team, introduce your ideas and change the now with us. Our Group's IT landscape is increasingly shaped by external IT service providers, cloud providers and strategic technology partners. At the same time, DORA (Digital Operational Resilience Act) significantly increases the regulatory requirements for transparency, taxability and resilience of third parties. In order to meet these challenges sustainably, we are building a group-wide standard IT service provider control system. As an expert manager (m/w/d) IT service provider control, you take a key role: you design, establish and anchor third-party management across the entire group – strategic, operational and regulatory clean. .
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Your tasks • Your profile • What we offer
You rebuild the company-wide IT service provider control and develop a uniform target image including governance, processes and roles You are responsible for the implementation of DORA requirements in the context of IT service providers and third-party ICTs with the CoE leadership You define and establish standards for selection, classification, control, evaluation and exit of IT service providers You develop processes for risk assessment, criticality classification and resilience assessment of service providers You work closely with external cover management, purchasing, compliance, security, data protection and risk management You are the first management reports, KPIs and decision templates for Executive Board, CIO Office and governance bodies You accompany the introduction and further development of tools for vendor, risk and performance management You test market, technology and regulatory trends (e.g. cloud provider, outsourcing models) and develop further developments You act as a professional contact person and enabler for all Group Units
owns well-founded experience in managing IT service providers and/or in the environment of third-party management, ideally in large or regulated organisations have very good knowledge of regulatory requirements, preferably DORA, BAIT, MaRisk, EBA or comparable frameworks are experienced in managing cloud providers, managed services and external IT services possesses a good understanding of IT service management, contract and performance management have the ability to rebuild structures and implement complex topics pragmatically draws you through very good analytical skills and a structured, independent way of working has strong communication strength and sovereignty in dealing with different stakeholders – also at management level have the willingness to work across the group
you benefit from a contract with a 38-hour week benefit from flexible working hours and can work at least 2 days a week at home or mobile you can lie in the sun for 30 days a year or walk through the mountains you can improve your ecological footprint by e-bike leasing you receive discounted insurance offers and benefits through the corporate benefits platform can you shape changes every day #change
Location
 | SIGNAL IDUNA Gruppe | |
| Dortmund, Hamburg | ||
| Germany |
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