WCG Wärme Contracting GmbH | Germany | 22xxx, 21xxx, 20xxx Hamburg | Permanent position | Full time / Home office | Published since: 06.02.2026 on stepstone.de
(Junior) Manager Thermal Engineering (m/f/d)
WCG Wärme Contracting GmbH, part of the EWE Group, shapes the future of heat supply sustainably, flexibly and easily. With our careless package, we ensure that our customers are reliably supplied with modern heating technology at all times, from installation to maintenance to repairs. Together with our craft partners, we focus on innovation, energy efficiency and maximum customer satisfaction. Objective of the role The (Junior) Manager Heat Technology (m/w/d) ensures a smooth, high-quality and efficient technical operation of the heating systems. This is done by the competent technical support of the craftsmen, the control of technical and commercial processes and the close cooperation with internal departments. Through technical advice, efficiency analyses and the promotion of innovative solutions, the role actively contributes to reducing operating costs and increasing the cost-effectiveness of heat plants, both for partner companies and for end customers. .
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Your tasks • Your profile • What we offer
Operational and technical tasks Technical support and advice of the craftsmen in all aspects of thermal engineering. assignment, control and testing of maintenance and repair measures. Processing and coordination of malfunctions including analysis of causes and solution finding. Order, organization and care of disassembly. Telephone availability within the telephone call readiness between 8:00 and 17:00. General technical and organizational communication with partners and service providers. Regular call service (24h/7days). Travel activity: about 10–20 % (partner visits, events). Control, quality & cost-effectiveness Monitoring of relevant KPIs (e.g. disturbance rate, reaction times, cost indicators). deriving and implementing measures to increase quality and efficiency. Examination and approval of external partners and service providers. Technical control of technical and commercial processes. Cooperation & interfaces Close cooperation with sales and customer service to ensure high service and customer satisfaction. Support in escalations, including organisational support and work in legal cases. Positive and professional representation of the company towards craft partners and service providers.
Complete training as plant mechanic for sanitary, heating and air conditioning (SHK) or comparable Ability to communicate with craft businesses at eye level and lead sound argumentations. Experience in project management and work with predefined control systems. Solution-oriented thinking and pronounced problem solving skills. Self-employed and structured working methods. Experience in handling complex control systems (e.g. SAP, Wilken). Teamability and strong communication and cooperation strength.
Security & Perspective: An unlimited employment contract in a growing company. Flexibility: Flexible working hours and the possibility of mobile work. Recreation: 30 days vacation for your break and new energy & 24.12. + 31.12. Fair remuneration: An attractive salary that evaluates your performance. Design playroom: Bring your ideas and actively shape processes. Team culture: An open, supportive coexistence instead of rigid hierarchies. Further development: ways to expand your knowledge and develop yourself personally and professionally. .
Location
 | WCG Wärme Contracting GmbH | |
| Hamburg | ||
| Germany |
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