Business Analyst for Customer Portal & Self-Service (m/f/d)

Requirements Management: Analysis, Collection and Priority of Professional Requirements for Digital Self-Service Solutions Further development: technical design and further development of the VHV customer portal as well as further digital customer service Test Management: Planning, coordination and monitoring of technical tests to ensure the quality of new functions Agile Cooperation: Working with Specification, Implementation and Introduction of New Functions in an Agile Team Advice: Contact person function for areas of digital self services and technical requirements Interface management: coordination and monitoring of requirements between departments, IT and other stakeholders Innovation Management: Observing market and technology trends and identifying and developing optimization potentials

Qualification: Complete study of economic informatics, business management, computer science or comparable qualification Professional experience: experience in business analysis, requirements engineering or in a comparable interface function between specialist and IT Agility: experience with agile working methods, especially Scrum, as well as with the professional support of development processes Test competence: knowledge in technical testing, test management or quality assurance of digital applications Analytical, structured and solution-oriented methods combined with a good technical understanding Communication strength: Embossed communication and team skills as well as safe occurrence to different stakeholders

Work Life Flexibility: Flexible working hours, mobile work or work abroad - the possibilities to design your own work-life balance to suit your field of activity are manifold. Payment: Our attractive compensation model includes 13.3 monthly salaries plus a direct participation in the company's success. Holiday: In addition to your 30 holiday days a year, you have the opportunity to convert your special payments into additional free days. Working world: Modern workspaces, our coffee bar and canteen, which is popular all over the world, offer you the best possible working environment at our headquarters in Hanover. Career and training: Whether professional training through our VHV academies or the management junior program - unfold your potential and choose the career and development path that suits you. Well Being: From company doctor to sports groups to ergonomic work - your health is at our heart. Precautions: Whether company pensions or asset-effective benefits - we provide together with you. Working route: Whether you are a job bike, public transport or a car: with a bicycle cellar, free parking or a cost grant, the way to us is easier than ever. Learn more about us as an employer. .