Team Leader ICT Coordination / Client Support (m/f/d)

Thanks to you, the efficient management of a 16-member team is ensured, as you take care of the coordination of personnel deployment and actively design the training planning You ensure that the IuK coordination for defined customers is planned, coordinated and implemented smoothly, thereby consistently maintaining the processes of IT service management Your tasks include responsibility for the IuK hotline as well as the Windows client support for the offices assigned to you Close cooperation with the management board as well as support for special needs are also your tasks You actively contribute to the fact that technical and organizational processes are clearly structured by creating appropriate technical concepts A change or addition of the task area is reserved.

A completed university degree (FH/Bachelor) in the IT field with at least three years of relevant professional experience Employees with a completed 3-year training can also apply, which have demonstrable, multiannual practical experience in IT application operation, user support and system administration and have acquired the necessary skills and knowledge and are therefore able to perform the tasks successfully. Multiannual leadership experience or proof of appropriate management skills (e.g. through the city-internal qualification program “potential leadership” or a comparable qualification) Long-term professional experience in application operation, ideally in a larger public administration, as well as a comprehensive understanding of IT, technical and organizational requirements German language skills (min. C1) in word and writing expressed strategic-analytical thinking capacity, high self-initiative, negotiation skills, enforcement strength and professional communication skills; Knowledge of ITIL processes and life cycle management are beneficial

Because safety and appreciation count: a future-proof workplace, occupational pensions and special annual payment, Stuttgart allowance for employees – up to 150 € monthly, attractive staff housing in the city area of Stuttgart Work-Life-Balance: flexible working time models and the possibility to work in part on a mobile or home office, health management and sports Growing together: personal and professional development through our EducationCampus Environmentally friendly on the go: a free Germany ticket for the ÖPNV, the bicycle leasing offer ''StuttRad'' Small extras that make big: discounted lunch, discounts and offers about corporate benefits We offer you a place of the pay group 13 TVöD. .