Group leader for order processing in technical customer service (m/f/d)

As a direct leadership of our teams in the technical customer service of the branch offices, you have a constant eye on compliance with the processes and technical specifications and ensure our high quality standards in the processing of our reading and assembly orders. Customer requirements are analyzed by you and implemented together with your employees according to our standards. You control the workload with the help of meaningful key figures. With your individual employee management, you are constantly developing your employees professionally and personally. Our company values form the basis of your work for you. You work very closely with all interface departments and represent technical customer service in various cross-departmental projects. With the management and documentation of regular team meetings, you will ensure the flow of information within the department and other departments of our house.

You have completed a commercial/technical training or economic studies. Experiences in the real estate industry help to get started, but with your existing readiness to learn, it also works without. A very good understanding of the processes in order processing and your analytical skills complement your high sense of responsibility, quality and service. You have very good IT skills, especially MS Office applications, ideally also SAP knowledge. Your organizational capacity, systematic working style and good time management, along with a continuous learning willingness to learn, characterize you. You like dealing with different people and bring first experience in managing employees in team structures. You communicate clearly and target-group-oriented and your behavior is characterized by team spirit, enthusiasm and social competence. A positive basic attitude and joy in advancing your team and thus developing the company will complete your profile.

As a reliable and economically successful employer with ideal conditions, you have not only a safe workplace but also a family, pleasant working environment. We live our values. Assessment, trust, team spirit, quality and economy define how we work together. All employees are accompanied by their challenges and supported at any time. The direct exchange and transparent hierarchies enable the interconnection of all processes within the meaning of our customers. This means that you will not only find new challenges every day, but everything to successfully master them with energy and joy in your work. Your advantages Flexible working hours and mobile work Driving grant to the HVV JobTicket PREMIUM (Germany card) JobRad also for private use (HH) Ergonomic jobs, desks + office chair Your perspectives With us, you get directly into practical work and quickly take responsibility. If you think in the long term, you're open to new things, you'll fit BRUNATA-METRONA. Bring in your experience and skills so that we can jointly implement the upcoming changes in the real estate sector. So that our vision not only remains a vision, but becomes a living future. .