Orient Overseas Container Line Ltd. | Germany | 28xxx Bremen | Permanent position | Full time / Home office | Published since: 07.05.2026 on stepstone.de
Shipping Merchant / Freight Forwarding Assistant for Import Customer Service (m/f/d)
Our team in Bremen will be strengthened. We are looking for a new colleague (m/w/d) in the field of Import Customer Service We are one of the world's largest shipping and logistics companies with headquarters in Hong Kong. With more than 200 weekly scheduled services, we connect continents and offer transports to all major commercial and economic areas. OOCL enjoys an excellent reputation internationally. Customer-oriented solutions, high-quality services and continuous innovations are our strengths. We know that our success depends on our employees. Fairness, respectful interaction with one another and open communication therefore take a high priority in our corporate philosophy. As an employer, we stand for equal opportunities and cultural diversity. We invest in our employees, because they are our most valuable capital. .
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Your tasks • Your profile • What we offer
Coordination of all tasks arising in the field of customer service, such as processing of release and settlement orders for incoming cargo via various European ports Coordination of transfers and empty equipment returns Examination and coordination of change of destinations for import shipments Support of manifest transfers to customs, including the processing of ATB deviations Container disposition in cooperation with the Operation Department Invoicing including detention and demurrage billing settlement of complaints
Customer support via telephone and email in German and English Cooperation with OOCL offices in Germany and abroad
Team spirit, commitment and proactive and independent work a sound training in the field of shipping or forwarding or a comparable qualification a few years of relevant professional experience an open-minded handling of the latest software good knowledge of German and English in word and writing Joy in cooperation with colleagues, customers and business partners
an unlimited employment in full time an interesting and independent activity in a dedicated and collegial team a market-oriented, industry-standard remuneration plus attractive additional benefits such as occupational pensions and asset-effective benefits flat hierarchies and short decision paths flexible working hours the possibility to work mobile from home up to two days a week an attractive location in the heart of Bremen with very good connection to public transport
Location
 | Orient Overseas Container Line Ltd. | |
| 28195 Bremen | ||
| Germany |
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