Account manager for our pension products of the future

Union Investment is known for outstanding asset management expertise and thus one of the leading investment fund companies. As part of the cooperative finance group, we have been offering private individuals and institutional customers sustainable investment solutions since 1956 with the aim of increasing the wealth of our more than five million investors.

Our culture is characterized by a high level of performance and partnership. With us all employees bring their own history. It is self-evident for us to create a working environment in which people with different genders, from different age groups, with physical impairments, different sexual orientations, social and cultural backgrounds, ethnic affiliations and religions can be themselves. We appreciate this diversity and create a community to which everyone makes a valuable contribution.

Do you want to shape our customer service life plans of the future and keep our partner banks and customers in mind at all times? Then you're right with us. In daily work you expect: Take responsibility for the professional and case-closing processing of different requests to our existing and future precautionary solutions on the channels phone, email, chat and letter Project cooperation in interdisciplinary teams to further develop existing and implement new processes to develop digital solutions and make our products fit for the future Various design options and freedoms to find the best solution for the concerns of our partner banks and investors A consulting-free activity without sales responsibility

Completion of a professional training course or a comparable qualification with corresponding experience Expertise in customer service and order processing or complaint processing is desirable, with a strong customer, service and solution orientation First experience in project work or collaboration in overarching teams Openness and personal interest on digitalization, new media and artificial intelligence Partnership, appreciation and team spirit draw you

We also welcome diverse educational backgrounds and work experiences. We are open to talents whose CV at first glance does not fit 100% with the requirements in our job ad. We are looking for the best candidates for this job and offer you the right framework conditions to fully develop your individual potential.

In addition to our attractive work environment, there are also numerous other benefits and social benefits such as Mobile and flexible work Free Germany Ticket as a Job Ticket Attractive operating restaurants and coffee bars at Frankfurt and Luxembourg locations Granted lunch Free drinks at work Occupational pension Assets Employee conditions within the framework of the cooperative financial association Childcare allowance Various offers on the topics of fitness and health (e.g. Wellpass, Internal Sports and Health Care) Various leasing offers (e.g. bicycle or tech leasing) Further education Modern working environments, including a first-class IT equipment and much more! Benefits may vary according to company and location. .