Bünger & Frese GmbH | Germany | 28xxx Achim | Permanent position | Full time | Published since: 14.09.2026 on stepstone.de
Technical Customer Service Specialist DACH (m/f/d)
Become part of Maytronics – Technical Customer Service Specialist DACH (m/w/d) Location: Achim near Bremen | DACH region | International environment You are delighted to solve technical problems, support customers and work with people from different countries? Are you looking for a varied position where you can combine technical know-how, customer service, problem solution and training? Then this could be your next challenge! As part of Maytronics, the world's leading provider of automatic pool cleaning robots, Bünger & Frese is looking to strengthen our team in Achim Why Maytronics? You will become part of an international and growth-oriented company and play an important role in the further development of our technical customer service in the DACH region. A position with responsibility, variety, direct customer contact and real development opportunities awaits you – in a company whose products make the pool ownership easier and more pleasant. .
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Your tasks • Your profile • What we offer
You will become an important technical contact for our customers, distributors and service partners in Germany, Austria and Switzerland. Your duties include: Technical support of our customers and service partners Service cases from the first request to the solution finding Coordination with repair centres, technicians and internal teams Recognizing recurring problems and participation in the continuous improvement of our service Organisation and implementation of technical training for customers and service partners Support in the introduction of new products and technologies Close cooperation with international teams within the Maytronics Group
You don't have to be a pool expert! We are looking for a personality with: Technical background or comparable qualification At least 3 years of professional experience in technical customer service, after-sales, technical support or in a comparable position Embossed customer and service orientation Very good problem solving and communication skills Very good German and good to very good English skills Joy in cooperation with international teams Standing for occasional journeys within the DACH region
An attractive compensation package, including a 13th monthly salary. A collegial and supportive working environment, characterized by strong values such as teamwork, innovation, customer orientation, integrity and fairness.
Varied development opportunities in a growing international company and the opportunity to actively contribute to providing our customers with an exceptional service experience.
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Location
 | Bünger & Frese GmbH | |
| 28832 Achim | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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