Elektroingenieur 3rd Level Support (m/w/d)

Are you planning your own future? Then use the perspectives of an innovative company! Since 1998, KACO new energy has introduced our ideas and commitment to the development of pioneering technologies for energy production. 230 motivated employees are now working on this goal. We owe it to you that KACO new energy is one of the world's leading manufacturers of photovoltaic inverters. Since May 2019, KACO new energy has been a 100% Siemens subsidiary.

14/25 About us

We are committed to working as a medium-sized company. We offer our employees a convincing overall package and thus make the difference.

Your duties

Analyze and process complex technical enquiries and disruptions (3rd level support) in the field of photovoltaic and storage inverters and energy systems in the service Technical support throughout the product life cycle (Lifecycle Support) Cause analysis of new and recurring fault images and deriving measures for product improvement Close cooperation with development, quality management, product management and service partners Create and maintain technical documentation, service instructions and error databases Support for product outgoing strategies and recall actions Training for internal and external stakeholders

Complete study in the field of electrical engineering, energy technology or comparable qualification Long-standing professional experience in technical support, ideally desired in the field of photovoltaics or power electronics Expert knowledge in log data and error analysis and handling diagnostic tools Structured and solution-oriented operation Very good knowledge of German and English in word and writing Team skills, communication strength and interdisciplinary thinking Standing for occasional missions

We offer you the opportunity to work in a motivated team and passionate environment. You can expect challenging and varied tasks and an attractive salary. If you are interested or inquiries, Mr Hruby will be happy to provide you with the phone number +49 (7132) 896-2321.

We attach great importance to equal opportunities and look forward to applications from people with disabilities. JOBV1_EN