Account Director - Business Development (m/f/d)

This role is a growth-oriented key function between market, customer, consulting, technology, creation, production and management. You report directly to the Managing Director Resort Sales. In this role, you combine strategic business development with operational sales work and, above all, ensure that the FACTORY Group systematically expands existing customers and also supports them in attracting new customers. This role is created as Zwitter Farmer-Hunter with a focus on farming. Together with the Account Managers in the Delivery Teams, you are a commercial owner of the cross- and upselling activities with existing customers. You identify expansion potentials, prioritize them, control pitch and offer work and actively implement them to the customer with the help of account managers. The operational order business with existing customers remains with account management; the “commercial agenda” of the cross- and upselling activities, i.e. which cross- and upselling activities, when and how are followed and implemented, is implemented independently by the Account Director Business Development and - as part of the sales strategy coordinated with the management.

a) Strategy & Sales Development of account expansion strategies for existing customers together with the respective account manager in the delivery teams. The Account Director Business Development is responsible for the management of these measures and is responsible for the prioritisation of their operations. Systematisation of scalable cross- and upsell offerings (productization of recurring power modules), formalization “Lost Sheep” and “Referral Programs” or the like. Implementation of own sales activities (outbound, network activation, strategic initial discussions, cross- and upsell discussions with existing customers) b) Process Management & Pipeline Care of sales activities in a transparent, measurable pipeline system Priority of opportunities in monthly commercial reviews with the management (committal Go/No-Go decisions) Systematisation of scalable supply modules for recurring use cases Stakeholder Management: Coordination of Internal Divisions (Consulting, Technology, Creation, Production) and External Contact Persons in the Pitch and Supply Process c) Pitch and offer management Control and coordination of all sales processes (Rolle: Orchestration, not single exporters) Analysis and processing of customer-related documents Conception, implementation and implementation of pilot projects together with the Account Management (Delivery Teams) incl. Services Creation of contract documents including conditions in cooperation with Account Management and Management Implementation of commercial negotiations together with management

Complete studies or comparable training in marketing, communication or business management Multiannual professional experience in account management or business development of an agency or marketing department, ideally focusing on retail / 360 communication and marketing asset production Proven successes in the development of existing customers Embossed organizational talent with view for details and processes Sovereign control of complex projects, in particular in cross-site contexts Strategic thinking combined with pragmatic implementation skills Communication strength, team spirit and reliable appearance to customers Joy in making creative ideas structured reality