Studentische Aushilfe Insurance Customer Services Contact Center (m/f/d)

Discover new perspectives at Generali Deutschland Services GmbH as

Senior Account Manager (m/w/d) in Leipzig Overview We are the service partner of the Generali Group. We provide efficient processes in areas such as insurance customer services, cash services, people services, catering and facility management. For this we rely on innovative technologies, competence and empathy. With passion, team spirit and success! Generali Deutschland Services belongs to the Generali in Germany, one of the leading first insurance companies in the German market and is part of the international Generali Group. This is the job In order to strengthen the Insurance Customer Services Contact Center at the Leipzig location, we are now looking for student assistance (m/w/d). Are you ready for a new challenge? Together we design not only insurance solutions, but also an unforgettable customer experience. Become part of our team and collect valuable (first) professional experience! Our service hours from Monday to Friday, 08:00-20:00 allow you to have high flexibility and many design options. Savior (m/w/d) in need: You help our customers in difficult situations of life (e.g. injury abroad) Communication genius: You solve customer requests by phone as well as modern communication channels such as chat and app Senior Account Manager (m/w/d) Perfect Match: Lastly, in exchange with our customers, you recognize your individual needs and identify the best suited product solution We wish You are a registered student (m/w/d) of any degree programme at a German university or university (in full time) Ideally, you already have first experience in direct customer contact (e.g. gastronomy, retail) You have very good German skills in word and writing and bring good MS Office skills with You have a structured working style, are a reliable team player (m/w/d) and have fun dealing with people You are open to changes and you want to constantly develop We are looking forward to your application documents with current registration certificate. Benefits Work-life management The world of work is becoming increasingly complex and the requirements for our colleagues are increasing. Thus, work-life management is becoming increasingly important. We support modern work models in agreeing with professional and private life. Development With a variety of offers, we support the training and training of our employees, as well as mobile apps. Our talent programs promote the professional development of our colleagues and offer tailor-made opportunities for each target group. Health and fitness The health of our colleagues is our heart – we care. We therefore support these with many different precautionary, sports, insurance and therapy offers. Community We are Generali. In this sense, we also promote the possibility of networking with colleagues beyond direct work areas. Contents The aim of our personal strategy is to ensure a performance-oriented and fair remuneration. Success-dependent bonus payment, occupational pension provision and various benefits represent attractive additional benefits. Discounts Whether with employee conditions for insurance and financial products or corporate benefits, our colleagues benefit from a variety of discounts and grants. Personal contact We are happy to answer all questions about career in personal contact: Contact form Career Are you looking for a company that takes care of the future of its customers and employees? An employer who promotes diversity, continuous learning and open cooperation? Then you are in the right place with us and we look forward to your application! Diversity and opportunity justice are important principles of our cooperation with the Generali. All are welcome with their personality and uniqueness – differences, whether life with or without disability, relative to family status, gender identity, sexual orientation, origin, age, religion and perspectives, enrich our cooperation.

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