Customer Service Technician (m/f/d)

MSA, The Safety Company

DE-BY-Regensburg

Requisition ID: 2025-9410 Type: Full-Time

of Openings: 1

Category: Service - Sales Representative, Services

Responsibilities

Your tasks in our team Repair, maintenance and commissioning of MSA products, such as stationary gas warning systems, breathing and testing equipment, on site with customers from public sector and industry Provide high-quality services through efficiency, customer orientation and technically highly-competent implementation of orders with our customers Support for contract costing and service delivery Creating service reports and documentation of service orders in the CRM system Technical maintenance and maintenance of machinery and equipment and tools Training for technical personnel on MSA products, internally and in customer companies Working in projects to improve service processes

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LI Hybrid

MSA is committed to the principles of equal employment opportunity and to providing a workplace that is free from legal discrimination. As such, it is MSA's policy not to discriminate against any employee or applicant for employment on the basis of the person's age, color, creed, disability, ethnicity, race, religion, gender, marital status, sex, sexual orientation, gender identity, national origin, citizenship status, veteran's status, genetic information, political affiliation, disabling condition, or any other category protected by federal, state or MSA therefore makes reasonable authorization for individuals with disabilities who are otherwise qualified to perform a job unless search would impose an andue hardship.

If you are an individual with a disability and need an accommodation to assist you in navigating this career site, let us know. Contact Us MSA is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans.

Apply Here: https://www.click2apply.net/EDP7G2cWMJxEbFzy7SVg8o

PI283216158

Qualifications

Your profile: Know-how meets experience Qualified technical degree in the field of electrical engineering or mechatronics Technical or manual experience Experience in the service sector is an advantage breathing apparatus and gas measuring equipment Very good knowledge of German and English, both written and spoken Independent, goal-oriented and structured way of working is a welcome Place of residence in the region if possible Flexibility for occasional multi-day trips that can be planned independently MSA as an employer: What makes us special Individual career paths: Based on personal wishes and inclinations, we offer different development perspectives. Quick decisions: We combine the stability of an established group with the way young technology companies work. Great team: Benefit from the diversity of your highly qualified colleagues and develop your skills together with them! Many years of experience: Since 1914, we have been developing and producing security products that are used worldwide. Innovative product range: From breathing apparatus to gas and flame detection systems to head protection products and fall protection, we offer a wide range of safety solutions. Global Influence: Our products are used in various industries such as oil and gas, fire brigades, construction, mining, and military. Quality and reliability: We are known for the high quality and reliability of our products.

In addition, we offer Competitive salary Attractive company pension scheme within the framework of the chemical collective agreement JobRad – Bicycle leasing for environmentally friendly mobility additional time off – 5 days of paid time off in accordance with the Chemical Collective Agreement Neutral company car – so for private use Access to our Employee Assistance Platform – a confidential service for staff, health and professional matters