Customer Advisor Online Solutions Accounting (m/w/d)

Оccupation: tax consultant

-This is the working environment:-

You are thrilled by the IT world and have fun constantly new to learn? Would you like to help our customers: more than to satisfy? Then fit us perfectly! We are dynamic and motivated team specializing in our Kund:into the cloud product “online solutions Accounting” – and yes, we have a lot of fun!

• These are the tasks:*

· They are for the telephone and written answer to the Partially complex customer requests are responsible and support the Online accounting solutions (DATEV company online).

· They perform all service activities flexibly, i.e. decide on the current service situation and in consultation with your colleagues, which service channel you use.

· You work together with your team colleague: active and initiative the optimization of service processes and the further development of our Products with.

· They work in continuous knowledge and information management and continue to form continuously professionally and methodically, our customers: to be able to advise in the best possible way.

-We are looking for:-

Required skills:

· You have completed an economic study and have been able to professional experience in dealing with customers: collect.

· You have practical knowledge in the field of accounting.

· They are inspiring for the processing of harder, cross-product customer requests in the service and possess a strong communication talent. Own responsibility and Customer orientation is of course for you.

· They are open to changes and innovations (how e.g. AI) and actively shape and optimize customer and internal processes with.

· They possess a good technical understanding, analytical and conceptual skills and will gladly solve challenges.

· Ideally, you have process knowledge of cooperation between companies and tax firms.

- Learning Skills:-

· As part of the incorporation you will learn the application of the tasks required DATEV-specific tools and Platforms.

· The necessary knowledge of documentation, preparation and Acquisition of technical and procedural facts through targeted training and training measures.

-This is what we offer:-

· Fair and transparent remuneration, 13th monthly salary, holiday allowance and further financial incentives · Wide range of professional and personal training within and outside working hours and numerous internal Communities for networking and mutual learning · Compatibility of family & job through the possibility to work in ‘Homeoffice’ on individual days (possibly after incorporation) within the meaning of a mobile, location-independent activity within Germany incl. the associated technical equipment · And much more...

-We are: -

DATEV is more than a green rectangle. We are one of the largest European software and IT service provider with headquarters in Nuremberg. More than 9,000 employees give everything to digitize the Business processes of our more than 800,000 customers: to advance. These rely on our PC and cloud solutions as well as mobile apps and expect For example, about 14 million wage bills per month. We are a strong and open community in which people not only get fast, but also like to stay. Our culture of safety and openness, on a technologically advanced Working environment meets. Diversity, equity and inclusion are the essential basis for all equal opportunities in working life can participate. DATEV stands for this every day. The best future is created in a strong community. We areDATEV!

Joblocations:

90403 Nuremberg, Mittelfranken, BAYERN, GERMANY

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