IT-Support / IT-Administrator (m/w/d) IT-Helpdesk, 1st Level-Support

HAPEKO is the first address for professionals and managers in Germany. The focus of the activity is the creation of links between specialists and executives with a professional desire for change and suitable companies. HAPEKO (www.HAPEKO.de) is represented throughout Germany with more than 20 locations . Our client is an established, high-growth company in the field of IT services and software development - with stable customer structure and very different projects. The focus is on future-oriented software solutions and a partnership-based support for corporate customers. Modern technologies, short decision-making paths and an esteeming co-existence characterize the working environment.

In the course of a structural further development, we are looking for an IT-enhancing person (m/w/d) for IT support (location Göppingen) for our client, in an indefinite permanent position. A diverse range of tasks awaits you with direct influence on customer solutions. An ideal opportunity for IT professionals who like to be in direct contact with users and at the same time want to introduce and develop their technical expertise. The well-located office (near the train station) is located right next to the largest customer and is also an esteemed member of the collegial team.

Whether as an IT support specialist, IT system administrator, IT service engineer or IT all-rounder - your practical skills are in demand as well as your communication strength. The experience, e.g. in the Helpdesk or System Care, is more important than completed training or study. An environment that promotes self-responsibility and evaluates technical understanding awaits you. Send us your resume and we'll get in touch! Support for internal and external users in 1st level support (hard and software) Support in managing IT systems and infrastructure Technical support incl. Establishing new jobs and managing user access, developing company-owned software solutions Coordination with external IT service providers and technical partners Participation in the development of internal IT processes and documentation Ideally support website systems

Experience in IT support or in a comparable function, especially in the Microsoft environment, Safe handling of Windows systems and Microsoft 365 Technical understanding of common hardware and software components Communication joy and solution-oriented thinking, fluent German knowledge (C1-C2) Self-employed, structured working methods - first experiences with IT documentation

Indefinite permanent employment in a future-proof business environment Versatile task: Here it remains exciting and you can move something Short decision paths and flat hierarchies Professional and personal development through regular training Flexible working hours and in consultation Possibility of hybrid work, 40-hour week, 30 days vacation Hard work, no travel! Modern equipment (laptop, headset, height adjustable workstation) JOBV1_EN