Onsite Engineer - München (m/f/d)

We at Evernex are convinced that millions of IT components thrown away every year deserve a second life. That is why we intervene and give them a new purpose. From hospitals to banks to airports, we ensure that critical systems remain operational and help companies save costs and contribute to protecting our planet.

With teams around the world, from Paris to Melbourne, from Dubai to São Paulo, from Casablanca to Kuala Lumpur, we build a future where IT is greener, smarter and more sustainable. How does that sound for you? More information can be found on our website!

We are looking for someone who combines knowledge, experience and passion:

1-2 years of experience in network operation, ideally in a data center or banking Knowledge of Cisco IOS/NX-OS (Catalyst, Nexus), VLAN/STP/VRF, Routing (OSPF/BGP basics) cabling, glass fiber/copper, measuring instruments, rack work Practical knowledge of ITIL processes (Incident/Change/problem) Very good knowledge of German and fluent English (customer communication language)

Our onsite engineers are the first contacts on site and ensure that our customers' IT workstations work smoothly. You take care of the installation and maintenance of hardware and network infrastructure, process incidents and service requests and support IT operations with device changes and logistical tasks. Through structured data management, clear processes and close cooperation with the Service Desk, You contribute decisively to a stable and efficient IT environment of our customers.

You are responsible for:

Technical assistance on site in the customer's premises for its current business hours Operation and maintenance of the LAN/WAN/WLAN infrastructure (switching, routing, firewall) Hardware handling: installation/deinstallation, replacement, cabling, patching, RMA processing, documentation of racks and ports Implementation of configuration and change requirements (Change Management) Processing of L1/L2 items, escalation on L3/Backoffice, ticket maintenance inventory management, maintenance of CMDB, asset and warehouse management on site Support during maintenance windows, coordination with providers/network operators, “Smart Hands” for remote teams

Come to Evernex and work on major global projects that not only help companies develop smarter IT solutions, but also have a positive impact on the environment. We are relaxed and human – less hierarchy, more teamwork. Find confidence, flexibility and freedom to shape your role and to be your own.

And you also have fun: • Work for a global leader in sustainable IT-lifecycle management. • Enjoy a dynamic, multicultural and inclusive environment where every voice counts. • Experience our culture, the well-being, cooperation, compliance and entrepreneurial spirit. • Expand your skills through continuous training and career opportunities. • contribute to a more sustainable IT future.