MAX WEISHAUPT SE | Germany | 88xxx Schwendi | Permanent position | Full time | Published since: 04.05.2026 on stepstone.de
IT Service Manager (m/f/d)
With over 4,400 employees, the Weishaupt Group is one of the world's leading companies for heat pumps, solar technology, burners, calorific systems and building automation. The name Weishaupt stands for reliability, high quality and best service. With a dense network of 30 locations in Germany alone, we support our customers in the technical work from consulting and planning to commissioning and service. .
* After clicking the Read more button, the original advert will open on our partner's website, where you can see the details of this vacancy and contact information. If you need a translation of this text, after returning to our website it will be prepared and you can read it by clicking the Show full translation button.
Your tasks • Your profile • What we offer
Incident and problem management: troubleshooting, analyse causes and establish preventive measures Responsibility of service provision including compliance with SLAs and monitoring of availability and performance. Further development of IT services in client management and service desk including 2nd level ticket control Close cooperation with disciplines, meet requirements, prioritise and translate them into feasible tasks for the support team
''Hands-on' mentality in IT Service & Support Completed studies or training in the field of (economic) informatics, BWL or a comparable qualification Solid technical understanding of infrastructure, networks, operating systems, cloud services and security bases professional experience in a comparable position; Experience in documentation and process design Communication strength and enforcement capacity Self-employed and flexible working methods and a high level of team orientation Advantage: Knowledge of IT Service Management, in particular ITIL Experience with ITSM tools (e.g. ticket/service/desk systems) and basic knowledge in project management
Comprehensive integration and support by experienced colleagues Compensation, attractive social benefits of a collective industrial company and occupational pensions Operating restaurant at the Schwendi site Service leasing
If we have awakened your interest, we look forward to your online application. If you have any questions, please call us. .
Location
 | MAX WEISHAUPT SE | |
| 88477 Schwendi | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad