PSD Bank Nürnberg eG | Germany | 90xxx Nürnberg | Permanent position | Full time / Home office | Published since: 16.07.2026 on stepstone.de
Specialist in Customer Process Management (m/f/d)
“More We for You” – We follow this motto in every business area. As one of the largest cooperative banks, we have the highest demands in the care of our 150,000 private customers. We would like to support them online, by telephone and personally at one of our seven locations in every area of life. It is our 300 employees who have been successful in the PSD Bank Nuremberg for over 85 years. Every person introduces his individual ideas, his commitment and his competitive industry know-how, so we are sure: we start with you. For our headquarters in Nuremberg, we are looking for a specialist (m/w/d) Customer Process Management at the next possible time
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Your tasks • Your profile • What we offer
Responsibility for the further development and optimization of our active processes and active products Analysis, design and continuous improvement of processes Implementation of regulatory and supervisory requirements in our customer processes Introduction and support of new products and implementation of test and introduction phases Control of release management and monitoring of system and process adaptations Cooperation and management of transnational projects Planning and moderation of workshops and support for innovation and improvement initiatives Creation and maintenance of forms, documentation and specialist documents Cooperation with internal departments and external service providers Implementation of process analyses and derivation and implementation of optimization measures
successfully completed bank training, ideally complemented by a further education (e.g. banker:in, business manager:in) or an economics studies Experience in process management or in the organisation of a credit institution good knowledge of banking, in particular in the field of activities Understanding regulatory requirements and banking processes safe handling of digital applications and IT systems analytical and structured operation Own initiative and pronounced solution orientation Communication strength and joy in cross-departmental cooperation
13,5 monthly salaries and 40,- euro 30 days vacation per year and additionally free on 24. and 31.12. free Germany ticket or cheap parking central location, easily accessible by public transport Possibility to work part of the working hours mobile from home numerous further and further training possibilities Occupational pension Employee benefits and benefits Operational health program ''More Fit for You''' with 200 euros budget per year Office dogs are welcome attractive perspectives in an innovative and forward-looking company interesting, varied and responsible activities modern, well-equipped workplace PSD Commitment - a paid working day for a volunteer project Current account to retire earlier or take a break (Sabbatical)
Location
 | PSD Bank Nürnberg eG | |
| 90402 Nürnberg | ||
| Germany |
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