Customs Process & Quality Manager (m/f/d)

DHL Global Forwarding is the air and sea freight specialist of the DPDHL Group and is the world's leading provider of air freight and sea freight. With approximately 30,000 employees worldwide, we are present in more than 150 countries and territories. Through our service, quality and sustainability-oriented network, we connect people around the world and improve their quality of life. This applies not only to our customers, but also to each individual member of our team. For the Customs Processing Division, we are in Hamburg Heykenaukamp looking for a result-oriented

Required full time These challenges await you with us: You are responsible for the creation and regular updating of process descriptions as well as process flow diagrams for operational customs processing in the area of our Implant customer from the Aerospace Sector Implementation of new business in the environment of our aviation customer is one of your tasks You set up work instructions for the operating customs area of our customer You carry out cost-benefit analyses for the customer's Customs Contract Management You act as a UEA Key User for SAP The execution of administrative activities, especially in accounting and ordering, is also one of your tasks You'll start reports according to internal and external requirements to create transparency, for example to defined key performance indicators (KPIs) You initiate, tax and analyze measures for continuous process improvement The content preparation and participation in regular work and project meetings with customer interface partners, for example within the framework of Quarterly Business Reviews, are part of your responsibility You actively shape development and restructuring measures for the department You will ensure a smooth running of all activities in your area of responsibility Ensuring high customer satisfaction is your highest priority You work target-oriented and secure the achievement of the specified goals

That's what we want from you: Projektmanager (m/w/d) für Projektmanagement Extensive knowledge of customs processing Very good administrative skills Good PC knowledge (MS Office, SAP GTS) Good knowledge of English (word and writing) Result-oriented work, team skills, resilience, flexibility, organizational skills Why you should come to us: Possibility to develop and contribute in a globally active group 13 Salaries and benefits FlexWork option Excellent social benefits, family service, business bike (Eurorad) and corporate benefits Festival and customs days We look forward to your application! We promote diversity and welcome applications of people regardless of gender, origin, age, religion, identity and disability – visible or not visible. If you need support in the application process, please contact us. I'm sorry.

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