E.ON Energie Dialog GmbH | Germany | 06xxx Halle (Saale) | Temporary contract | Full time | Published since: 09.10.2026 on stepstone.de
Junior Customer Advisor - Greater Halle Area (m/f/d)
E.ON Energie Dialog GmbH, a company of the E.ON Group, specialises in customer contact management and supplier replacement services. We design the energy future by always being there for our customers and bringing suitable energy solutions to every home. With a strong, dedicated team and excellent service, we ensure that new energy works. It's on us. .
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Your tasks • Your profile • What we offer
You address our private and business customers around the topics of electricity and gas – competent, friendly and solution-oriented. You answer questions about products, tariffs and contracts via various communication channels (telephone, e-mail, possibly chat) within our service hours (Monday to Friday 8:00 to 20:00, Saturdays from 8:00 to 16:35). You recognize distributive potentials in conversation and use them actively – e.g. by the demand-oriented recommendation of suitable products. You bring your own ideas about how we can further increase our customer satisfaction and pay attention to our service standards.
You have experience in customer service/customer support and desirable a completed commercial training or a comparable qualification. You bring ambition and motivation to help our customers focus, target and individual in their concerns and stay friendly and relaxed even in particularly tricky concerns and in stressful situations. Conflicts and complaints don't scare off – you have the pleasure of finding solutions and creating a positive experience for our customers. You work with MS-Office, master the German spelling and are open to new technologies. You have the pleasure of working in new systems and programs. You bring strong communicative skills with you and have the pleasure of telephone contact, customer service is not just a task, but your passion. You're ambitious, focused and happy to work in the team.
Get involved with clear orientation, personal contacts and a team that supports you from the first day.
Individual development and training opportunities for targeted promotion of your professional and personal skills.
29 days vacation and work-free days on Christmas Eve and New Year's Eve for a balanced work-life balance.
Attractive overall package of additional services, including corporate fitness, occupational retirement and exclusive employee offers.
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Contact
 | E.ON Energie Dialog GmbH | |
| 06112 Halle (Saale) | ||
| Germany |
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