IT Systembetreuer:in ITSM DevOps (One Identity Manager:in und ServiceNow)

IT System Manager:in ITSM DevOps (One Identity Manager:in and ServiceNow) Job ID: J2025042 enercity, one of the leading energy suppliers in Germany. With our headquarters in Hanover, we are proud to offer our customers tailor-made energy and water services. Our aim is to create a sustainable and efficient energy future for all. We rely on a working environment that promotes diversity and inclusion, and seek people who share our passion for energy and technology. In IT Service Management, you are responsible for the design, operation and development of software solutions to support ITSM processes in the ITSM DevOps team. You ensure a uniform and standardized system landscape and ensure a stable and consistent architecture for optimal support of business processes. Sounds exciting? Then get involved and become part of our team!

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The gender is not important to us, it is crucial for us that you fit our culture and team and burn for your job.

As an IT system manager:in ITSM systems you operate multi-level system landscapes and develop them with a view to the requirements of the customers. You will also work with patch and release management, including the design of corresponding upgrades. You act as a contact partner:in for the customers and accompany them during the process – from the first consultation to the production and, even after production, ensure the functionality of the implementation. The implementation of interface and integration requirements is also one of your regular tasks. You like to share your experience with your ITSM DevOps colleagues: inside.

Your well-founded IT know-how, which you have acquired, for example, by training or studying in the field of computer science or a comparable qualification, is complemented by professional experience at technical and/or process level with One Identity Manager:in and/or ServiceNow. In operation and development of the One Identity IAM solutions (for example Identity Manager:in, Safeguard, Starling) or the ServiceNow platform you already have several years of experience. You also have a good understanding of ITIL processes. You are familiar with the configuration and programming of customer-specific extensions with integrated developer tools. Knowledge of MS SQL, VB.NET, JavaScript, HTML, CSS, Angular JS, REST/SOAP Ideally you bring a One Identity Manager:in Implementation Certification (#IM-IC) and/or ServiceNow – Certified System Administrator:in. You have a solution-oriented and process-oriented way of thinking and you want to go to the bottom of things. Very good knowledge of German and English in word and writing are available. Our call will address you very much, but don't you fill the 100%? No topic – we share the missing percentages.

Teamwork instead of hierarchical thinking We count on the success of the team, so we support each other. Classical hierarchies do not exist with us: Instead of sitting in the neck, our leaders prefer to keep your back free. A lot of space for your own ideas With us you will find a lot of space for self-employed work. We look forward to your ideas – to actively shape your will, processes, products and solutions, we appreciate it. Continuing and further education: potential development from the first day onwards The fact that you can unfold your potential is very important to us – and this is already from the first working day. You are not only pro­viding for a revolving incorporation, but also for further training measures to be applied to you. Health at enercity Your health is of particular concern to us, which is why our workplaces are designed for the latest ergo­nomi­ous information. For this purpose, the medical service is always there for you in case of questions on health issues and prevention. Everything for your work-life balance From flexible working hours to mobile work to enercity crèche and support in the care of family members: We do our best to ensure that you get private life and work as well as you can. Attractive operation We often organize ourselves at the start-up, but not at your convenience. In addition to an active and secure salary, you are pro­viding, for example, special benefits or occupational pensions. enercity crèche Every year, we enable twelve children of employees to take care of us. With the initiative “House of Small Researchers” the little ones are brought to music and English. Best transport connection We are happy to grant your ticket to the Hanover transport companies. Also for your e-car there are plenty of charging options in our parking lot. Jobs that really change Together we are moving Hanover and making a significant contribution to the future of our society: We ensure that renewable energies make our world more liveable. Mobile work Where it is possible, we will provide you with the compatibility of professional and private life through mobile work. Whether in the café or at home – you have the choice! Our medical service is always there for you Take part in our preventive programme or our health days, check through the team of the occupational health service or contact our experts for all health issues. enercity Gym und Betriebssport In the enerGym you can integrate movement and relaxation into your working day. If you are looking for more sports for your compensation in everyday life, you are right at our company sports community! Onboarding: For the best possible start to work life On the first day of work you will find a well-equipped workstation and a sponsor who will assist you in arriving. With your team, you will find out what it has with our networking meetings in the first week. We are excellent! For us, it is the first thing that all employees can live in their potential. For this we offer them an environment that opens up complex possibilities. Nice side effect: We get seals that confirm this to us. .