HAPEKO Deutschland GmbH | Germany | Pirmasens | Permanent position | Full time | Published since: 13.03.2025 on stepstone.de
Head of Customer Service (m/w/d)
HAPEKO is the first address for professionals and managers in Germany. The focus of the activity is the creation of links between specialists and executives with a professional desire for change and suitable companies. HAPEKO is represented throughout Germany with more than 20 locations.
Our client is a powerful energy service provider that ensures the supply of electricity, gas, heat and drinking water. It is firmly rooted in the region that our client cares about the resources. In order to take into account the issues of energy efficiency, sustainability and environmental protection, it continuously expands its offer for its customers.
At present, it is possible to take responsibility as Head of Service (m/w/d) and to actively shape the energy supply of the future. Here we address to candidates who bring well-founded experience from customer service in the energy sector.
Could you irritate that? We look forward to your application!
Place of use: Pirmasens
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HAPEKO is the first address for professionals and managers in Germany. The focus of the activity is the creation of links between specialists and executives with a professional desire for change and suitable companies. HAPEKO is represented throughout Germany with more than 20 locations.
Our client is a powerful energy service provider that ensures the supply of electricity, gas, heat and drinking water. It is firmly rooted in the region that our client cares about the resources. In order to take into account the issues of energy efficiency, sustainability and environmental protection, it continuously expands its offer for its customers.
At present, it is possible to take responsibility as Head of Service (m/w/d) and to actively shape the energy supply of the future. Here we address to candidates who bring well-founded experience from customer service in the energy sector.
Could you irritate that? We look forward to your application!
Place of use: Pirmasens
Management and leadership of the teams of receivable management and customer support with a total of 26 employees, both professional and disciplinary Ensuring and optimizing customer service processes in front and back office Responsibility for all accounting and market communication processes and customer support Further development of processes in receivable management Ensure proper debitor accounting, dunning and debt collection
Successful degree in economics or equivalent qualification Professional experience in a comparable position within the energy industry Knowledge of market communication and a pronounced IT affinity Excellent analytical skills and entrepreneurial thinking High customer orientation and safe appearance value-estimating and motivating leadership style
High level of self-responsibility Wide task area and the possibility of working Work in a collegial and esteeming team Remuneration in accordance with collective agreement for utilities (TV V) with 13 monthly salaries and performance-oriented remuneration component 39 hours/week and 30 days Indefinite permanent employment Individual staff development and training opportunities Occupational pension Service leasing
Company location
Location
| HAPEKO Deutschland GmbH | |
| Pirmasens | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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