Head of Private and Commercial Customers, Products and Price Management (m/f/d)

In this key position, you take on the strategic and operational responsibility for private and commercial customers, products and price management and drive the further development and scaling of our nationwide B2C business. The position bundles the three key success areas of new customer growth, customer retention and product and price management. The aim is to create a leadership personality that forms a powerful organization with a clear growth requirement and to set up TEAG in the German end customer business more modern, digital, differentiated and scalable. To do this, you develop a competitive product portfolio, strengthen scalable sales models and increase the operational impact of the area by standardization, prioritization and process improvement. You lead the area via the specialist area managers Head of Department of Customer Acquises, Customer Liability and Product and Price Management and develop them in a targeted manner. You are responsible for the strategic and operational further development of the area with a focus on profitable growth, modern competitive offers and consistent customer orientation and ensure that product development, pricing, acquisition and customer retention are effectively interlocking. You strengthen the performance of the area by clear control, key figures orientation, standardization and continuous optimization of processes and interfaces. You work closely with the relevant interfaces, in particular the customer service.

For this challenging task, you will bring a completed study as well as several years of leadership experience in sales, product management, pricing, customer value management or a comparable commercial function. Ideally, you have industry knowledge in energy, telecommunications or other competitive B2C environments. You have successfully implemented growth strategies and have a good understanding of competitive product portfolios, price logics, customer segments, profitability and sales channels. In your leadership role, you understand clearly delegating responsibility, developing employees in a targeted manner and also acting in demanding situations binding and sovereign. You are an empathic, digital-affiner and high-conversion B2C generalist (m/w/d) with low-speed sales, products and pricing, and bring a good understanding of modern, efficient distribution and process structures. You think entrepreneurship, act customer-oriented and create an opportunity to promote orientation, commitment and performance in a challenging growth and change environment.

Attractive conditions: leadership position as senior employee, attractive remuneration including utility vehicles, occupational retirement, occupational disability insurance Flexibility: Flexible working hours, home office, 30 days holiday, Christmas Eve and New Year's Eve free Additional services: Bicycle leasing: Grant for your desired bike, free electricity tanks at the site, farm nursery, operating doctor's practice, grant for TEAG products, attractive premium for employee recommendation, funded lunch, healthy & active: running events & courses and employee events Modern working environment: top technical equipment and exciting large-scale projects