Vonovia | Germany | 10xxx, 14xxx, 13xxx, 12xxx Berlin Lichtenberg | Temporary contract | Full time / Home office | Published since: 06.07.2026 on stepstone.de
Account Manager Service Charge Management (m/f/d)
As part of the housing group Vonovia SE, our commercial teams shape everyday life for over one million tenants: in about 540,000 apartments in Germany and the working day of our approximately 12,000 colleagues. Whether in IT, HR, customer service or management – people who organize, manage and take responsibility work here. Your work sets the basis for affordable living and reliable, sustainable development with us as a leading housing company. In our customer service, all threads come together. Because you contribute with your work to making our more than a million tenants feel well-resolved with Vonovia. You are involved in a team of experienced professionals who help you master the daily challenges. You learn, grow, advance and actively shape your career. And you benefit from a work contract with fixed salary, regulated working hours and many benefits of a DAX group. Come to Team Vonovia.V.ROCK IT. .
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Your tasks • Your profile • What we offer
As a trusted respondent, you accept the customer-oriented processing of written requests in the area of operating and heating cost accounting It's up to you: You provide the 360° processing of customers: inside and care of the accounting-relevant customer master files In addition, you will process claims for additional cost accounting The participation in projects for optimization or quality assurance can also fall into your area of responsibility and represents an exciting and varied opportunity for you to complete your task package
You have a completed commercial professional training and already have first experience in customer service You are strong in communication and are used to find the right words and a suitable solution at the right moment Your motivation to work in difficult cases is high and you see it as a challenge and look forward to offering your support at the end of the day. In addition, you are practiced in dealing with common Microsoft Office applications (Word, Excel) SAP RE knowledge is desirable, but no need
Security: You work in an unlimited working relationship in a dynamically growing company Work out from the home office: With us you have the opportunity to work on mobile at up to three days a week Together we shape your future: We rely on individual development paths to continuously advance your development Your feedback is important to us: With regular feedback talks we keep you and us on track Fit through everyday life: Benefit from extensive health management – in addition to various fitness offerings (e.g. Wellhub), we offer an attractive supplement to health insurance through our Vonovia PlusCard. Other Benefits: Occupational pensions and employer subsidy on asset-effective benefits, employees:in-successful participation, Vonovia Apartments, JobRad, anniversary payments and other special payments in special private events as well as benefits in corporate benefits, employee benefits.de and ticketprinter etc. Not just a professional home: We support the search for accommodation within our stock according to availability so that you can arrive quickly and easily
Location
 | Vonovia | |
| 04109 Berlin Lichtenberg | ||
| Germany |
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