BWI GmbH | Germany | 53xxx Bonn | Permanent position | Full time / Home office | Published since: 03.08.2026 on stepstone.de
Senior ERP Service & Process Manager (m/f/d)
As a primary digitization partner of the Bundeswehr, we provide stable, safe and efficient IT services in Germany and abroad, from basic operations to the field close to the application and thus contribute to the continuous increase in the leadership and operational capacity of the Bundeswehr. With more than 8,000 colleagues, we operate and modernise one of the largest and most complex IT infrastructures in Germany. We are looking for responsible IT specialists who are convinced that the Bundeswehr-IT will further develop in challenging digitalization projects and thus contribute to Germany's security. Together with us, we are concerned about the future digital capability of the Bundeswehr. Senior Service Manager (m/w/d) now and in full time in Bonn. ERP Technical Solutions is responsible for the BWI's projects and projects for the technical solutions in the Cluster ERP of the Bundeswehr, in particular the (contract)solutions around SASPF Frontend/Backend. The focus is on the provision of comprehensive technical solutions as well as the technical integration of complex application systems, on the basis of which several individual customer solutions can be implemented. In doing so, the CU implements projects for the Bundeswehr, supports both the creation and continuation of the architectures and the development, as well as the safe and stable operation of solutions across the entire Solution Lifecycle. .
* After clicking the Read more button, the original advert will open on our partner's website, where you can see the details of this vacancy and contact information. If you need a translation of this text, after returning to our website it will be prepared and you can read it by clicking the Show full translation button.
Your tasks • Your profile • What we offer
Planning and coordination of service management with focus on change management Expert advice from the customer Bundeswehr on processes and processes of existing contractual concepts Implementation of process training and creation of guides, including handling change management Implementation of operational reporting and quality assurance in reporting Organisation and moderation of workshops and meetings with customers, service providers and other BWI units Support in the design and co-examination of contract documents
Successfully completed university studies with a focus on (economic) and computer science or comparable training
Multiannual relevant professional experience in process management and IT service management
Experience in SAP projects and ITIL certification desirable
Impressed communication strength – internal and external customers Team skills
Openness for innovation and change
Embossed organizational design and time management
German and good knowledge of English in word and writing
Through varied and socially relevant tasks, we ensure the smooth operation of IT and the digitization of the Bundeswehr The goal is for us. For us, an appreciative approach and a great team spirit are elementary The remuneration is between € 71,000 and € 104,040. The actual amount is determined based on your responsibility as well as experience and competences We offer 30 days of annual vacation, 1 day of service plus options for individual adjustments Our Benefit app gives you a monthly balance and can also secure tax discounts on tickets for the ÖPNV We enable flexibility to reconcile work and private life, for example through mobile work or trust work time We support professional and personal training through individual measures and free access to LinkedIn Learning Our job bike offer allows leasing up to 2 bikes
Location
 | BWI GmbH | |
| 53117 Bonn | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad