Subject area and project manager for the Service Point of the Erlangen Job Center

Further development of the new access process, planning and implementation of uniform processes in the Service Point EJC with the aim of making a modern, citizen-oriented service concept responsible Heading and development as well as steering and control of the project and subsequent subject areas 'Service Point EJC' in technical, human, financial and organizational matters in close coordination with the management of the work Development and creation of work instructions, checklists, training and introduction and further development of digital workflows Processing of basic questions and advanced material processing, in particular meetings of professional decisions in individual cases with special legal or actual difficulty Daily control of hotline or Telephony, Backoffice Coordination, Service and Operation Planning

Career skills for the third level of qualification of the “administration and finance” or the completed course of employment II (BL II) or a completed degree (FH) in the Bachelor’s Labour Market Management, Bachelor’s Social Work, Bachelor’s Sociology, Bachelor of Education or a completed degree (FH) as a Diplom-Social Pedagog*in or a comparable completed Bachelor’s degree course, in particular in social, economic and economic Advantages are leadership experience and a pronounced understanding of leadership Career experience in public administration is desirable Likewise desirable are knowledge of the Social Codes Part 1, 2 and 10, of the GDPR, BayDSG as well as adjacent legal areas Representative social and personality competence Understanding diversity as an enrichment and commitment to equality and equal opportunities

Future-proof employment with collective payment in EC 10-TV and Benefit Group A 11- BayBesG, Christmas allowance, supplementary allowance for employees, additional free days with pay Family-friendly guide with flexible working hours, grds. Option to lead in parttime, working time compensation, home office options Sensual activity and active participation in the city of Erlangen Strong internal network for professional, methodical and social exchange at executive level Site security with central location and VGN company subscription, public transport grant or discounted parking