Front Office Agent (m/w/d)

Come to the Gorgeous Smiling Hotels! Creative, forward-looking and full of Elan - work with us is to approach each day with enthusiasm and be part of a success story. Are you there? Be part of one of the most innovative hotel companies in Europe! 39+ exciting, different hotels are waiting for you. Our portfolio includes hotels from Holiday Inn, Holiday Inn Express and Voco by IHG, Hampton by Hilton, Super 8 by Wyndham Worldwide, as well as our own brands Rilano Hotels & Resorts, Arthotel ANA and elaya in Germany, Austria & Switzerland.

Gorgeous Moments, Smiling Faces – Become part of our team as Front Office Agent (m/w/d)

Type of employment: Full time

Check-in and check-out of our international guests answering all questions, concerns or complaints from our guests Processing of reservations and telephone and written requests Creation of guest bills and execution of cash bills Close cooperation with other departments such as housekeeping to ensure smooth running

ideally completed training in the hotel industry and/or first experience at the reception Pleasure to work with guests and colleagues:in different nationalities You are self-confident and keeps a cool head even in stress Reliability, sense of responsibility and organizational talent an independent and solution-oriented operation Very good knowledge of German and English - every other language is of advantage ...your gorgeous smiling

Our basics: Varied Task I Personal Development I Long-term Perspective Quick integration into a dedicated, motivated & dynamic team short decision paths I Open-Door-Policy in all levels joint team events such as Christmas/summer parties, afterwork drinks, etc. Unlimited employment contract Regular feedback talks I individual development plans Employee pensions & asset-effective benefits Our extras: discounted rates throughout the GSH Group our GSH Academy for professional and personal training Wellpass sports program Discounts on many products about “corporate benefits”

You miss something? Then tell us! We are open and want to give you your individual advantage.

You don't meet all the requirements? Don't worry – nobody is perfect! For us, your character and the question of whether we fit well together count. We look forward to meeting you!

Date of entry: from now

Remuneration depending on qualification and experience JOBV1_EN