Transdev Service GmbH | Germany | 17xxx Neubrandenburg | Permanent position | Full time | Published since: 09.07.2026 on stepstone.de
Customer advisor / call center agent in public transport in shift (m/f/d)
Transdev Service GmbH, based in Neubrandenburg, was founded in 2002. Since then, we have grown continuously and offer all services (service telephony, correspondence, subscription management, etc.) around the passenger with our 75 employees. Satisfied customers are a heartfelt opportunity for us. Transdev GmbH, based in Berlin, is the largest private mobility provider in Germany with around 8,700 employees and a turnover of around 1.5 billion euros. With our modern vehicles, our subsidiaries in the railway and bus sector bring about 220 million passengers a year safely and comfortably to their destination. In addition, Transdev in Germany is the second largest service provider in the distribution of tickets and organizes individual mobility offers adapted to the customer. Transdev in Germany is part of the global Transdev Group, one of the leading international mobility service providers based in Paris with more than 105,000 employees in 19 countries and the shareholders of the owner-managed RETHMANN Group (66%) and the Caisse des Dépôts (34%). To strengthen our eleven-member team in Neubrandenburg, we are looking for a customer advisor in the transport sector at the next possible time. Account Manager (m/d)
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Your tasks • Your profile • What we offer
You give our passengers telephone information on schedules and the operational situation in public passenger transport. You answer telephone and written customer requests in the area of bus and train with the highest priority. You dispose of customer orders. You support the IT of the Transdev Group in first-level support. You work in a rotating, monthly planned shift service.
You have a completed vocational training Customer orientation and a high quality standard with your pleasant phone voice, stress resistance and excellent expression, every customer feels good at you You have very good German skills in word and writing and good English skills You have experiences in handling computer systems e.g. MS Office Shiftwork is not a problem for you
Occupational pension Corporate Benefits Jobrad fruit basket Partnership working climate Tariff fixed content EAP - external support in different situations
Did we awaken your interest? We want to meet you! !
Location
 | Transdev Service GmbH | |
| 17034 Neubrandenburg | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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