Robotic Implementation Specialist (f/m/d)

Provide technical support in the OR during robotic-assisted procedures using the hinotori robotic surgery system, ensuring safe, efficient, and uninterrupted use of the system. Act as the primary on-site technical champion and point of contact in the OR supporting the overall system setup during cases, troubleshooting, and workflow optimization throughout the daily surgical routine Identify and resolve technical issues of the system in real time, escalating complex situation in a timely fashion to the appropriate teams when required. Support hospitals with related materials, equipment, instrument availability and readiness in strict communication with the OR teams and their stakeholders, including ordering processes and stock checks Collaborate with the Training Department during the customer training at the Medicaroid Intelligence Laboratory training center (MIL ORSI / MIL IRCAD) supporting the customers of the affiliated hospital implementing or using the system. Bridge the communication between Medicaroid Europe GmbH and the customer site. Model: On field - Hybrid Travel: minimum 6

Experience in the OR setting or understanding of the OR setting and dynamics Min. 2 years of clinical experience or commercial experience in similar role Staff hands-on technical aptitudes, with willingness to learn complex and advanced medical equipment. Excellent interpersonal communication skills Ability to work under pressure and deadlines Ability to work alone and in multidisciplinary teams to achieve the KPIs of the company Ability to deliver clear relevant information within the boundaries of the role High organizational and time management skills, priorityitizing appropriately the task and the support provided Ability to escalate situation appropriate in a timely fashion Proficiency in information gathering, documentation and report writing Ability to lead and work on projects B2 verbal and written English required C2 verbal and written German Required Flexibility to travel during unsocial hours On field support for a minimum of 60% of the time Personal motivation and striving for improvement and development The position requires on-site presence at one of the installation sites (Regions Mainz, Tübingen and/or Gronau). Valid driver's license, enabling independent travel to and between installation sites.

Our organizational structure is built around collaborative, cross-functional teams, enabling short decision-making paths and a strong partnership-driven culture. We take work–life balance severe and flexible working conditions that support both professional and personal needs. We are an innovative company with a start-up mindset, offering the opportunity to participate structures, processes, and milestones. Talent development is a priority, supported through close collaboration between management, functional departments, and Human Resources. We strongly believe in lifelong learning and view continuous professional development as a core element of our culture. Employee well-being matters to us — we promote health initiatives, including a weekly fresh fruit delivery to support a healthy work environment. You will from benefit 30 days of annual leave, in addition to company holidays on carnivals “Rosenmontag”, on Christmas Eve, and on New Year's Eve. .