Director of IT Operations (m/w/d)

As an innovative technology and service group, Vodafone Deutschland stands for communication and service from a single source. Each: the second German is Vodafone customer:in - whether surfing, calling or watching; whether office, farm or factory - the Vodafone technology connects everyone and everything, always and everywhere. At Vodafone we have changed the lives of billions of people for over 30 years. In 2021, Vodafone will expand 5G for 20 million people and provide two thirds of all Germans with Gigabit connections by 2022. Together we shape the future of tomorrow, because we are ready for the best future of all times. Together we can. With us you can be DU and belong. You can share inspiration, discover new opportunities, develop yourself and make a real difference. Exchange with colleagues in different networks and learn from each other. Whether women4women, father's network or LGBT: from our networks, there's one for you. Because we do not make differences between age, gender, sexual orientation, religion, ethnic and social origin or disability. Be with us all yourself.

Projektmanager (m/w/d) Vacancy-ID: 258127

What you can expect: As Director of IT Operations (m/w/d), you are accountable for the availability, performance, scalability, and cost running of IT services. You define and implement the IT Operations' operating model and strategic roadmap to ensure the availability, performance, and scalability of all IT services. You ensure stability of the environment through a mix of sourcing options, including on-shore, offshore, and landed resources. You manage outsourced operations consecutive the Vodafone Shared Services (VCI, VOIS) and AO partners. You exchange strategies and policies to enhance and extend IT Operations' capabilities and business value, while initiating projects and required system or application developments. You guarantee continuous quality and cost performance improvements for IT operations You oversee and manage the performance and cost of IT services provided by vendors and partners. You maintain close working relationships with IT Infrastructure Management, Office IT (Group), DXC, IBM, Customer Management, Finance, Sales & Distribution, Internet Marketing, Consumer Business Unit, Enterprise Business Unit, Demand Management, SW Development, SW Acceptance, Bearer Network Operations, and the Vodafone Shared Services (VOIS).

Qualifications and Skills University Degree in Telecommunications/IT or Business with technical qualifications, or an equivalent qualification Minimum 10 years of experience with large SW-/IT-projects (including vendor & contract management of more than 20 vendors) Well-developed leadership skills minimum 10 years of leadership experience in organizations with more than 50 staffs Customer Obsessed: Be passionate to exceed customers expectation Innovation Hungry: Create and deliver new ways of working and services that delight our customers Act with speed, simplicity and trust This position can be full-time or part-time (at least 30 hours).

Your strengths and experience count. Diversity and equal opportunities are important to us. We welcome applications from people with disabilities. And give them special consideration if they are equally suitable.

We are filling this position in Düsseldorf for Vodafone GmbH. You will be leading employees in Düsseldorf, Kerpen and Unterföhring. What we offer you: Flexibility: In consultation with your team and your manager, you decide which days you work in the office and from home. You can also work up to 20 days a year from other EU countries and an increasing number of non-EU countries. Attractive remuneration and pension plan: In addition to your basic salary, you will receive a performance-related bonus or commission payment and, with our pension plan, a company pension scheme. Further training: You decide which of our learning and training programs you want to use to promote your individual development. Work-life balance: Whether it's kindergarten, health & mindfulness programs or a gym: you have the flexibility to shape your job and your private life. We support you. So when you care for relatives. Discounts and additional benefits: As an employee, you get special offers on all our mobile, landline, internet and TV products.

Who we are: Vodafone celebrates and promotes diversity and inclusion. We are as diverse as our customers and our society. Whether ethnic origin, skin color, age, gender identity, orientation, disability, religion, political affiliation, trade union membership, nationality, health status, social background or cultural background: there is no room for discrimination at Vodafone.

Together we can. .