operational services GmbH & Co. KG | Germany | Deutschland gesamt Frankfurt am Main, Berlin, Dresden, Hamburg, Leinfelden-Echterdingen, München | Permanent position | Full time / Home office | Published since: 29.08.2025 on stepstone.de
Senior Technical Consultant ServiceNow (m/w/d)
operational services (OS) is one of the leading ICT service providers in the German market and is regarded as a backbone of the digitization of the middle class. It is the leading agile unit of the Telekom Group in order to continuously accelerate the digital transformation in the German middle class. With over 1,000 highly qualified employees, it develops and operates state-of-the-art information systems, manages private & public cloud platforms, secures long-term 24/7 system support and the availability of critical operating processes. STELLENKENNZIFFER: 992025050AHO JOBV1_EN
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Your tasks • Your profile • What we offer
operational services (OS) is one of the leading ICT service providers in the German market and is regarded as a backbone of the digitization of the middle class. It is the leading agile unit of the Telekom Group in order to continuously accelerate the digital transformation in the German middle class. With over 1,000 highly qualified employees, it develops and operates state-of-the-art information systems, manages private & public cloud platforms, secures long-term 24/7 system support and the availability of critical operating processes. STELLENKENNZIFFER: 992025050AHO
Specification, consulting and implementation of ServiceNow (Branchen-)Solutions for customers Design of customer processes in the areas: Service Management (IT/ Non-IT), ITSM Service Management, HR Service Delivery, Customer Service Management, Strategic Portfolio Management Implementation of solutions on the ServiceNow Platform Participation or (partial) project management as well as support in sales activities (e.g. PoC, click-through demo) Recording and safe evaluation of functional and non-functional requirements Development and Review of Architecture Concepts for ServiceNow Product and Project Solutions For more information see: OSNow
Multiannual professional experience, of which at least five years in ITSM projects Successfully completed university studies, alternatively comparable degree with adequate professional experience At least one certification: Certified System Administrator, Certified Implementation Specialist desirable and at least one method certification (e.g. PMI, Prince2, ITIL) Very good customer-oriented, entrepreneurial thinking and acting, also at management level expressive and presentation capability (verbal and written), competent occurrence German and English skills
Germany-wide mobile work Attractive salary package with participation 37 hours/week with working time accounts Employer-funded training and certification Another plus is our bicycle leasing, 30 days holiday, subsidised Germany ticket, employee-funded retirement provision, asset-effective services, group accident insurance for work and leisure as well as employee conditions for many products from the Deutsche Telekom Group. JOBV1_EN
Company location
Location
| operational services GmbH & Co. KG | |
| Frankfurt am Main, Berlin, Dresden, Hamburg, Leinfelden-Echterdingen, München | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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