Dachser SE | Germany | Neufahrn | Permanent position | Full time | Published since: 12.02.2025 on stepstone.de
Customer Service Specialist (m/w/d)
Job ID 3124 / Full-time/ part-time: Full-time / Job Category: Customer Service / Limited: Unlimited
"Logistics is people business" - this guiding principle makes it clear that employees for DACHSER are the key factor for corporate success. Together with around 34,000 people, we are pursuing the mission of creating the world's most intelligent combination and integration of logistical network competencies and thus optimizing the logistics balance of our customers. Design the logistics of tomorrow with us.
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Job ID 3124 / Full-time/ part-time: Full-time / Job Category: Customer Service / Limited: Unlimited
''Logistics is people business'' - this guideline makes it clear that employees for DACHSER are the key factor for corporate success. Together with around 34,000 people, we are pursuing the mission of creating the world's most intelligent combination and integration of logistical network competencies and thus optimizing the logistics balance of our customers. Design the logistics of tomorrow with us.
Contact person for national and international customers, responsibility for telephone customer advice and support as well as active cooperation in the daily business Independent and responsible processing of incoming enquiries and differences using DACHSER's own tools Internal and external complaint processing via reporting system Interface function between Warehouse, Disposition, Turnover Warehouse, DACHSER branches and partners with focus on problem solving Creation of evaluations for quality assurance, control of the interfaces and continuous further development and optimization of the processes Development and development of new ideas in the field of customer service and quality assurance
Projektmanager (m/w/d) für Transport und Logistikdienstleistung (m/w/d) First knowledge / experience in the field of customer service and handling of customers Knowledge of English, further language skills are desired Safe handling of current MS Office programs and IT systems Professional and customer-oriented communication and telephone behavior Assessment of team work, commitment, binding occurrence, and ability to conflict and enforcement
Continuously growing family business, diverse tasks in one of the future sectors Comprehensive onboarding program and career planning (Dachser Academy) Own health management Numerous discounts on leisure activities, events and online shops through our Corporate Benefits Platform Possibility of the service bike via Company Bike
Jessica Krosch HR Specialist Neufahrn, Logistikzentrum München, Food Logistics, DACHSER SE
At Dachser all people are welcome. Diversity and equal opportunities are an integral part of our corporate culture. The uniqueness of each individual, and thus the diversity of our teams, we understand as the driving force of our daily work and innovations - because: Logistics is People Business. We look forward to seeing you. .
Company location
Contact
| Dachser SE | |
| 41460 Neufahrn | ||
| Germany | ||
| show e-mail |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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