Rupp + Hubrach Optik GmbH | Germany | 96xxx Bamberg | Permanent position | Full time | Published since: 13.03.2026 on stepstone.de
Optician in customer service R+H (m/f/d)
As a German traditional company based in Bamberg, Rupp + Hubrach Optik GmbH belongs to the world market leader EssilorLuxxottica with more than 150,000 employees. We are one of the leading manufacturers of high-quality spectacle lenses in Germany. Innovation combined with strong customer orientation is our recipe for success. We are award-winning several times. We grow steadily and preserve ourselves with approx. 350 employees traditionally have the medium character. In the field of customer service order service, we occupy the position as soon as possible
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Your tasks • Your profile • What we offer
Order management Answer requests for orders, services, actions etc Consulting for product selection R+H Portfolio Order acquisition and preparation of orders for technical processing Selecting and prioritizing appointment and residue orders Processing of orders with unclear/missing information Daily ordering service for existing customers Expand customer bonds through service-oriented, sustainable telephony (OK calls) Outbound telephony for new customer acquisition and increase of ordering activity Showing job-related problems Complaint processing - Test report, control and detection systematic collection of the customer opinion Note InSight and arrange updates
(m/w/d) and/or process engineer in the eye-optical industry (m/w/d) IT knowledge: general knowledge MS Office and basic knowledge SAP Communication skills: Good communication skills, basic knowledge English Commitment to work on new topics, team spirit
Contact
 | Rupp + Hubrach Optik GmbH | |
| Von-Ketteler-Str. 1, 96050 Bamberg | ||
| Germany | ||
| show e-mail |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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