Toolport GmbH | Germany | 22xxx Norderstedt bei Hamburg | Permanent position | Full time / Home office | Published since: 06.02.2026 on stepstone.de
Head of IT Operations (m/f/d)
We are an e-commerce company and specialist for professional tent solutions as well as garden products – from party tents and greenhouses to pasture tents and industrial warehouses. With our now fourteen own country-specific online shops, we have been extremely successful across Europe for many years. At our location right on the border to Hamburg we have everything we need: modern offices, a 40,000 m2 logistics centre and a lot of space for further development. We bundle our social commitment in the TOOLPORT Foundation, regionally and worldwide. Behind the success of TOOLPORT is an international team of currently around 280 employees. On our way we listen carefully and take feedback seriously. We cultivate an open culture, learn from each other and offer numerous benefits. .
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Your tasks • Your profile • What we offer
Design the global IT operation of the TOOLPORT Group As part of our internationalization, we are looking for an experienced management personality that is responsible for the stable, scalable and service-oriented IT operation of the group of companies: General responsibility for IT operations (focus on M365) & IT Service Management Ensuring availability, redundancy and further development of the IT infrastructure (Hybrid / Cloud) Leadership and further development of the five-member IT operations team Planning and implementation of Soft‐ & Hardware Roadmaps Control of external service providers and definition and monitoring of SLAs & KPIs Further development and active survival of a sustainable service culture
You have a degree or training in the IT field or a comparable qualification and many years of professional experience in IT infrastructure or application management. You have already successfully introduced your Leadership Mint Set in a leading role. Technologically, you bring high expertise in the areas of cloud, security, network, firewall, infrastructure and ITIL. You use agile methods and have strategic thinking to consistently align the technical infrastructure with the company's goals. Personally, you are characterized by pronounced servicement, willingness to design, communication strength and leadership minority. You speak German and good English. Experiences in the international context are beneficial.
Financial participation in KITA Square Grants for Germany ticket, company pensions and sports programme food offer and cycling leasing Online academy and individual training offers flexible working hours thanks to sliding time hybrid mobile office E-store columns for cars and bicycles Possibility of a Sabbatical modern offices with height adjustable tables high-quality and customizable technical equipment free drinks and fruits (natural organic) Team events and afterworks Tent rental for employees Place for initiative and ideas ... and much more
Location
 | Toolport GmbH | |
| 22848 Norderstedt bei Hamburg | ||
| Germany |
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