Hieber GmbH & Co. KG | Germany | 86xxx Schwabmünchen | Permanent position | Full time | Published since: 01.05.2026 on stepstone.de
Head of Customer Service Electrical Engineering (m/f/d)
As a family-run electric company with more than 100 employees, electric hieber has been synonymous with quality, reliability and modern technology for almost 100 years. For our customer service area, we are looking for a structured and powerful personality that takes responsibility and actively develops the area. .
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Your tasks • Your profile • What we offer
Technical and organizational management of our customer service team
Application planning and coordination of service technicians
Control of maintenance, service and small projects
Ensuring efficient processes and high customer satisfaction
Contact for customers, internal departments and management
Development of processes and structures in customer service
Control of quality, dates and cost-effectiveness
Masters in energy and building technology or comparable qualification
Experience in customer service or service
leadership experience or willingness to take responsibility
Organizational strength and entrepreneurial thinking
Communication strength and sovereign appearance
driving licence class B
Very good German knowledge
No emergency and no weekend services
Unlimited fixation with a clear perspective
Automatic increase in wages by tariff (Electronic Craftsmanship Bavaria)
Corporate car – also for private use
Company & modern work equipment
Occupational pensions & cash benefits
Christmas money & employee discount
Further education and development
Family team with short decision paths
Design space for your own responsibility
Location
 | Hieber GmbH & Co. KG | |
| 86830 Schwabmünchen | ||
| Germany |
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