Mercure Hotel Koblenz | Germany | 56xxx Koblenz | Permanent position | Full time | Published since: 15.09.2026 on stepstone.de
F&B Service Supervisor (m/f/d)
Mercure Hotel Koblenz is located in the southern city centre of Koblenz between Kurfürstliche Schloss and Rhein-Mosel-Halle. Located on the banks of the romantic Rhine, this 4-star hotel offers 168 rooms, 11 meeting and event rooms, bar and restaurant overlooking the UNESCO World Heritage Upper Middle Rhine Valley. The magnificent, romantic Koblenzer city centre, the Deutsche Eck, the cable car Koblenz and the Ehrenbreitstein fortress are just a short walk on the Rhine. Free Wi-Fi is available throughout the house. The conference area hosts conferences and events with up to 120 people. Guests of the Mercure Hotel Koblenz praise the hotel for the accommodating service and the charming location on the Rhine.
Type of employment: Full time
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Your tasks • Your profile • What we offer
Coordination and guidance of early and late layers Ensuring quality, excellent service, hygiene and safety standards Task planning, motivation and development of the team Quick and solution-oriented processing of problems, complaints and disorders Ensuring smooth operational processes in the service and banquet area Active cooperation in the operating daily business in early and late service Professional care and contact person for guests and customers during the shift Close cooperation with executives to optimize workflows and processes Monitoring and ensuring an efficient and service-oriented layer sequence
completed training or equivalent qualification; first guide experience advantageous ready for early and late shift (incl. weekends/feetage) Very good German; other languages of advantage Organisational strength, problem-solving competence, sense of responsibility Service orientation, team leadership, communication strength Basic knowledge MS Office/Time recording; ideal cash register systems Load capacity, reliability
A friendly and valuable working atmosphere in an international hotel chain A secure workplace with a long-term perspective Flat hierarchies and short, fast communication paths A motivated, dynamic and collegial team Fair remuneration by collective agreement and Christmas and holiday allowance Additional monthly premiums possible Grant for the Deutschlandticket Digital time recording with annual hours account Flexible shift times in early and late layers Various training and training opportunities Good development and promotion opportunities within the international hotel chain Free parking in the underground garage Structured workwear – including cleaning and ironing service Discounted accommodation and travel conditions within the hotel chain Staff on site Responsible work and design space in a dynamic team
Location
![]() | Mercure Hotel Koblenz | |
| Koblenz | ||
| Germany |
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