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Apply to Mercedes-Benz and find the area where you can develop your talents individually. You will be supported by visionary colleagues who share your pioneering spirit. Joining us means becoming part of a global team whose goal is to build the most desirable cars in the world. Together for excellence.

Number: MER00046EU Mercedes-Benz Group AG is one of the most successful automotive companies in the world. With Mercedes-Benz AG, the vehicle manufacturer is one of the largest providers of premium and luxury cars and vans. Do you want to actively shape the Customer Experience (CX) of a global company for Mercedes-Benz in the area of Marketing & Sales? Our Strategy & Communication Customer Experience division anchors customer perspective in strategic and operational decisions and establishes customer experience as a business-critical success factor in the company. We combine data-based 360° insights with a clear CX strategy and support the implementation of relevant initiatives in close cooperation with international markets and disciplines. In our team you work on strategic CX initiatives, international market projects and on the further development of governance, communication and control processes. These challenges include: Support in the preparation, implementation and follow-up of workshops, meetings and international exchange formats Processing of customer feedback, analysis of market information and CX key figures Cooperation in the development of governance, reporting and control processes in the field of customer experience Creation of management presentations, communication documents and decision templates Support for international market initiatives and cooperation with various disciplines Participation in communication measures to anchor CX in the organisation Independent research on trends, best practices and new developments in CX, customer research and customer centricity Support for special projects and strategic initiatives of the CX Unit The activity can begin from September 2026.

Studies in Business Administration, Economics, Marketing, Industrial Engineering, Communication Sciences or a comparable degree course Interest in customer experience, customer orientation, strategy and global transformation projects Analytical thinking as well as structured and independent working Secure handling of PowerPoint and Excel Very good knowledge of German and English in word and writing Teamability, initiative and communication strength First experiences in project management, consulting, market research or data analysis are advantageous We offer Insights into strategic management topics with direct reference to the customer experience Cooperation with international markets and various business sectors Responsible tasks and space for your own ideas A dynamic team with high visibility within the organization Flexible working and modern working environment Please note that your internship at this site must have a prescribed mandatory share. Additional information: We are looking forward to your online application with CV, lettering, certificates, current enrollment certificate with a specification of the semester, if necessary. Compulsory internship certificate and proof of the regular study period. Please do not forget to mark your documents as ''relevant for this application' in the online form and note the maximum file size of 5 MB. Further information on the setting criteria can be found here. Disabled and equalized applicants are welcome! The severely disabled representative (sbv-zentrale@mercedes-benz.com) is happy to support you in the application process. People Solutions will be happy to help you with questions about the application process. You can reach us by email via myhrservice@mercedes-benz.com or by phone at 0711/17-99000 (Mo-Fr 10-12am & 13-15am).

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