Creditplus Bank AG | Germany | 70xxx Stuttgart | Permanent position | Full time / Home office | Published since: 31.03.2026 on stepstone.de
Operational Excellence Manager (m/f/d)
We make wishes feasible – our mission is to enrich our customers' lives and to realize dreams with our financial services. We do not understand ourselves as a typical bank, but as a living community of designers who are not afraid of going new ways. We are all committed to topics such as sustainability and digitalization – whether in our headquarters in Stuttgart, our location in Offenbach or throughout Germany in our 21 branches. At Creditplus we think more, because we benefit from synergies with our (inter)national sister units and business units under the umbrella of the Crédit Agricole. You see, yet we like it familiary: With appreciation and team spirit, we work hand in hand for the innovation of financial services. And celebrate together the great and small successes. Bye-one day of work. Hello. For our Short Channel Development & Change section, we are looking for an Operational Excellence Manager (m/w/d) as soon as possible. The Short Channel Development & Change area is the strategic centre of the short channel and is driving forward the development of modern, digital and data-driven sales. Complex projects are managed here, change initiatives are implemented and end-to-end processes are optimized to sustainably increase efficiency and sustainability. You want to achieve real impact instead of managing processes? Do you want to actively shape the future of the bank and drive cross-functional changes? Then you're right here. As an Operational Excellence Manager, you become the driving force for efficiency, quality and innovation in the short channel, and bring our end-to-end processes to the next level. .
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Your tasks • Your profile • What we offer
Analysis of existing banking processes, identification of inefficiencies and development of effective optimization measures Building a professional process management, including process map, standards, implementation of KPIs and monitoring systems Conducting optimization and digitization projects and controlling cross-functional teams and presentation in relevant bodies Development of innovative process ideas, assessment of potentials and prioritization Creation of specialist specifications for new or advanced end-to-end processes in close cooperation with IT
Completed degree of economics, economics or a comparable degree course Multiannual experience in process management or business development and safe handling of methods such as Lean Management, Six Sigma or 5S, ideally in financial services Strong analytical skills as well as the ability to prepare complex facts clearly and convincingly Experience in project management, digitalization, automation and modern tools (including AI-based solutions) Communication strength, enforcement ability and sovereign appearance – also against management and stakeholders Very good knowledge of German and English
30 days holiday and not to forget: the additional two bank holidays on the 24th and 31st December Attractive salary package: 13 salaries, annual bonus, cash benefits Spatial flexibility: up to 60% mobile work and work Grant for the Deutschlandticket Early bird or night owl? Flexible working hours with attractive sliding time model Our social and green commitment in everyday life manifests itself in our work on numerous valuable ESG and CSR projects for better living together in the environment and society Work & Life: with our partner voiio (Employee Assistance Program) we support you in professional and private life. From everyday questions to emergency help - here you will find everything from coaching, mediation, live events and many more great offers Whether soft skills or professional know-how: we are investing with you in your development with trainings, conferences, LinkedIn learning and much more Health: our employees are important to us - that is why we support their physical and mental health with various health services such as preventive and health care Before work, in the break or after evening: Train for free at the gym on our premises For our We: Enjoy summer holidays, Christmas holidays and team events Attractive employee benefits: Healthy staff support in the office, free water, coffee & tea, vitaminkick: regular fruit and vegetable basket, bicycle leasing, employees advertise employees, corporate benefits, employee loan Occupational pension and participation in shares at special rates
Location
 | Creditplus Bank AG | |
| 70178 Stuttgart | ||
| Germany |
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