NÜRBURGRING Holding GmbH | Germany | 53xxx Nürburg | Permanent position | Full time | Published since: 07.01.2026 on stepstone.de
Reservation Agent (m/f/d)
Energy. Move. Goose skin. The Nürburgring stands for all this – and that is what we feel. The Nürburgring Hotels & Ferienpark offer over 1,000 beds, different hotel and holiday home concepts, several gastronomy areas and big events with up to 3,000 guests – e.g. during the 24h race or rock on the ring. Working with us means being in the middle of action. Host:to be. Take responsibility. And work with a team that keeps together – whether in service, housekeeping, reception, kitchen or commercial/technical areas. Now it's up to you. Apply online – we look forward to meeting you. Searched for
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Your tasks • Your profile • What we offer
As a Reservation Agent (m/w/d), you are far more than the first voice on the phone – you are the key to a smooth stay. With organizational talent, hospitality and attention to detail, make sure that our guests feel welcome from the very first moment. Keep an overview, coordinate bookings and actively shape operations. Your tasks include: Telephone and written acceptance of reservations Creation of offers and processing of group and event requests Friendly and solution-oriented advice – even in stressful situations Sale of additional services (breakfast, spa, restaurant, vouchers etc.) Care of guest data and general correspondence Close cooperation with other departments and professional complaint management Thinking, organizing – and keeping an overview at any time
Complete training in tourism, hotel, office or retail – or comparable experience in customer transition Secure handling of MS Office and openness for digital tools Very good German knowledge and good English skills Organizational talent, communication strength and service orientation Team spirit, reliability and a positive basic attitude Willingness to weekend and holiday services – finally, exciting events are among us
1000,00 EUR brutto as a single exchange premium Indefinite contract with only 3 months trial period Co-worker apartments by availability Sunday and holiday supplements Discounted accommodation at our partner hotels for you, your family & friends Access to the most exciting events at the Nürburgring – Motorsport-Feeling for free and other employees Benefits am Nürburgring (Favours Fanshop, ring kino, etc.) Jubilee and Special Congratulations Continuous training opportunities – for your next career step regular development talks Team events
Location
 | NÜRBURGRING Holding GmbH | |
| 53520 Nürburg | ||
| Germany |
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