Technical advisor in the factory customer service center - technician, master craftsman (electrical engineering, heating, ventilation, air conditioning) or experienced plant mechanic, electronics technician or similar. (m/f/d)

We provide ecological electricity and heat solutions for our customers in the craft sector. Because the future belongs to renewable energies. We have been working on this for over 35 years. Together we develop reliable, sustainable and innovative energy solutions for every home. Together, we are packing up the energy transition!

Energy for people also means for us: responsible entrepreneurship. For a safe workplace with future prospects and a sustainable future that we shape together. Technical consultant in the factory customer service center - technician, master (electrotechnics, heating, ventilation, air conditioning) or experienced plant mechanic, electronic engineer or the like (m⁠/⁠w⁠/⁠d)

You are the saving contact for our craft partners who need to fix a plant error. You communicate service-oriented with phone and email between craftsmen and end customers in the field of complaints and standard requests. If you are asked, you are the one who has the answer and so support our craft partners live from the center. With you, the systems are collaborating in remote maintenance – so you literally have all internet-connected customer systems on the screen You coordinate the appointment with the customers and dispose of your colleagues in the field service. You create service tickets for disruptive systems and unfinished operations, making it transparent for us and our customers.

A completed technical training in the field of SHK or electrical engineering, for example for the plant mechanic sanitation, heating and air conditioning technology (SHK), electronics for energy and building technology, technical system planner specialist field of supply technology, assistant for regenerative energy technology, ideally with further training to the technician (technical engineering, regenerative energies, heating, ventilation, air conditioning technology), installer and heater master Ideally Master/Technist SHK/Electric Technology/ Supply Technology Previous knowledge in the fields of gas burning, solar thermal engineering, electronic regulations, heat pumps, PV and wood pellets systems are ideal - otherwise you will learn what is still missing from us. Multi-year professional experience Good application of Outlook, MS Teams, Excel, Web apps Good opinion Commitment and team skills Communication

Join! actively shape the energy transition in a future-oriented and environmentally conscious company. How are we? Standing, packing, open and cordial - and all by you! Together! A strong team that supports itself, masters challenges together and likes to laugh together. Individual! We promote your professional and personal development. Dress code? We didn't... except for the occasion it requires. Flexible! We offer you sliding time, a life-time account and up to 10 days of mobile work per month. Good care! In our canteen there are freshly cooked dishes, at a fair price - as knights grant energy the food. Water & coffee variations are available until thirst is extinguished! Come on! We offer a good ÖPNV connection, as well as employee parking and e-load stations right outside the door. Feel good! We offer you cool offices with ergonomic equipment. Relax! With us you have 30 days vacation plus special leave Precaution! We offer you a company pension, VWL and more. Benefits! Get up to 2 JobRäder and great deals from Corporate Benefits. .