IT Business Partner – Sales & Marketing (m/f/d)

“Our passion is the development of responsible solutions for the construction industry!” ARDEX is one of the world's leaders in high-quality construction chemical special construction materials. As a family-owned company, the company has been pursuing a sustainable growth course for 75 years. The ARDEX group employs approx. There are about 500 employees at the headquarters in Witten. Today, ARDEX is present in more than 50 countries on all continents, in the core market of Europe almost comprehensively and with almost twenty major brands worldwide, it generates a total turnover of more than 1.110 million euros. What makes us special: At ARDEX, you can expect a family working atmosphere where mutual support is raised. We attach great importance to respectful coexistence, short paths and a strong team feeling – because together we achieve more.

Design the future in the construction industry with us! IT Business Partner Sales & Marketing is the central interface between IT and Sales and Marketing. The aim of the role is to understand, structure and translate business-relevant requirements along the customer journey into powerful IT solutions and to ensure transparency about benefits, costs and priorities in the IT portfolio.

Business Partnering & Consulting As a central IT contact person, you are responsible for sales and marketing. You take up requirements in a structured manner, prioritize them and accompany them from idea to implementation. In doing so, you translate Business-Bedarfe into concrete IT-Use‐Cases, projects and demand contracts. With a focus on customer benefits and sales growth, the departments proactively advise you on digital solutions, automation and standardization of sales and marketing processes. You act as savings partners in the further development of CRM systems, digital distribution channels and marketing technologies.

Sales & Marketing Performance / IT-Controlling You create transparency about the business value of IT solutions in sales and marketing. The development and development of KPIs – such as conversion rates, lead quality, campaign success or customer lifetime value – are part of your task. You support business cases, investment decisions and prioritization in the IT portfolio with a clear focus on growth and efficiency enhancement.

Project & Demand Management The management and coordination of the IT client from sales and marketing is your responsibility. In close cooperation with project management, product owners and external partners, you will ensure target achievement as well as budget and deadline transparency. Transformation and digitization projects – e.g. in the context of CRM introductions, marketing automation, e-commerce or data platforms – you support professionally and organizationally.

Governance, Data & Reporting You support the further development of IT governance and demand processes in the context of Sales & Marketing. For management and sales management, prepare sound decision bases and establish standardized reporting. This ensures compliance with data protection, compliance and quality requirements in sales and marketing systems.

A completed study of business informatics, business management, marketing, sales or a comparable qualification forms the technical basis, complemented by several years of professional experience at the interface between IT and sales or marketing. A very good understanding of central sales and marketing processes – such as lead management, campaign control, CRM, pricing, customer experience or forecasting – distinguishes your profile. The safe handling of CRM systems as well as experience with data analysis and marketing automation tools are also part of it; Knowledge of the IT project, portfolio or demand management is advantageous. A pronounced customer-, process- and data-orientation shapes your operation. Complex facts prepare structured, targeted and decision-making. You will be able to convince yourself to sales, marketing, IT and management through communication strength and sovereignty. Own responsibility, analytical thinking and a solution-oriented approach round off your profile – even in control and decision-making situations, you will be sure and professional.

Flexible working hours Homeoffice possibilities Further training 30 days Occupational pension Company doctor Canteen Jobrad Team events Holiday and Christmas money Employee discount Contract