Inside Sales Trainer (Full-time - ) (m/f/d)

Your working day Your mission As a sales and communication trainer*in, you develop individual and teams to ensure that learning arrives sustainably in everyday work and bears fruit from contact with our customers to the guidance and binding of our employees. You design and implement targeted training and qualification measures in the blended learning approach on and off-the-job. You provide practical knowledge in the areas of sales, service, communication, relationship and performance management and perform presence training, workshops and digital learning formats, first and foremost prompts for AI-based learning scenarios and address digital learning opportunities. You qualify new and accompany existing specialist trainers, coaches and executives in our projects not least through individual coaching-on-the-job and support them in the successful implementation in everyday work. You work closely with internal contractors from the projects and develop tailor-made solutions for their requirements. You measure the success of your actions through feedback, success control and meaningful reporting and ensure a high training quality

Experience as a trainer, coach or personal developer in the contact center or customer service and sales environment with sound knowledge in the areas (customer) communication, sales and employee development. Interest in educational-didactic further education, especially in the field of AI-based learning Pleasure to motivate, promote and sustainably develop through creative learning concepts and translate theory into successful practice. A pronounced understanding of services and a solution-oriented and pragmatic approach Readiness for cross-site exchanges within the Ruhr area

What work with us A responsible task with a lot of design playroom in fixed position/full time. A dedicated team that shares knowledge and grows together. The opportunity to actively shape modern learning formats and innovative training concepts. Various development possibilities in a dynamic environment. A working environment where appreciation, cooperation and personal growth are lived Our Food aid Hansefit - Benefits for Fitness & Leisure Job-Rad Job ticket Incentive programs and team events Development Corporate Benefits - Onlineshop discounts EAP - Employee Assistance Program KiKxl enters into a value-estimating and prejudice-free working environment that values talents due to their achievements – regardless of age, ethnic origin and nationality, gender and gender identity, physical and spiritual skills, religion and worldview, sexual orientation and social origin. Recognition and promotion of diverse potentials create economic benefits for our